株式会社インゲージ News Releases

Over Half of New Hires Take "Over Half a Year" to Become Independent. Survey Reveals the Limits of Training Costs in Understaffed Customer Support and the Real Opinions on "AI Utilization" That Over 60% Are Counting On

Ingage Inc. (Headquarters: Osaka City, Osaka Prefecture; President and CEO: Tetsuya Wada; hereinafte… · 2026-07-06

Ingage to Speak at Joint Webinar on Eliminating Analog Work in the AI Era on August 6

Ingage Inc., provider of the communication platform 'Re:lation' with over 6,000 client companies, wi… · 2026-07-14

[Case Study] N-Asset Reduces Email Creation Time by 50% Using AI in 'Re:lation'

N-Asset, a real estate company in Kawasaki City, has introduced the communication platform 'Re:latio… · 2026-07-13

[Held on 7/16] Must-See for CS Managers Struggling with Hiring Difficulties and Siloed Knowledge! Ingage to Host Webinar on Next-Generation Customer Support Utilizing New Feature "AI Employee"

Ingage Inc. (Headquarters: Osaka, Osaka Prefecture; President: Tetsuya Wada), which provides the com… · 2026-07-08

InGauge Launches External Beta of "Ca:vinet," File Sharing Infrastructure for the AI Era

InGauge Inc. (Headquarters: Osaka City, Osaka Prefecture; President and CEO: Tetsuya Wada; hereinaft… · 2026-07-01

InGauge Releases New Feature "AI Employee" for Re:lation, Enabling Autonomous Support with Just Manuals

InGauge Inc. (Headquarters: Osaka City, Osaka Prefecture; President and CEO: Tetsuya Wada; hereinaft… · 2026-07-06

Ingage Launches New “AI Search” Feature for Re:latio’s FAQ Function

Ingage Inc., provider of the communication platform Re:latio with adoption by more than 6,000 compan… · 2026-05-15

Ingage Wins Encouragement Award in the Small and Mid-Sized Enterprise Category at Career Ownership Management AWARD 2026

Ingage Inc. (Head office: Osaka City, Osaka; President and Representative Director: Tetsuya Wada), p… · 2026-05-14

Beyond Customer Support: In-gage Envisions a Future Where All Communication Transforms into Corporate Value

In-gage Co., Ltd., provider of the communication platform 'Re:lation' with over 6,000 implementation… · 2026-04-01

Manufacturing Process Management: Over 50% of Errors Discovered at Fatal Stages 'After Spec Confirmation/Delivery'. Annual Opportunity Loss from Management Errors Reaches ~1.23 Million Yen

Ingage Inc. released a survey revealing that 52.4% of task management errors in the manufacturing in… · 2026-04-06

[April 21-23] Breaking away from "leaving it to the field" for Subcontract Act compliance. Ingage, Bengo4.com and 3 others co-host a webinar explaining the "systematization of compliance with the proper transaction law"

Ingage, Bengo4.com, and three other companies will co-host a webinar from April 21-23 to explain how… · 2026-04-13

Joint Webinar on April 22nd: Breaking Sales 'Personification' and Maximizing Organizational Closing Power with InGauge, LegalOn Technologies, and immedio

InGauge Inc., LegalOn Technologies Inc., and immedio Inc. will co-host a free webinar on April 22, 2… · 2026-04-09

Joint Webinar on April 22nd: Breaking Sales 'Personification' and Maximizing Organizational Closing Power with InGauge, LegalOn Technologies, and immedio

InGauge Inc., LegalOn Technologies Inc., and immedio Inc. will co-host a free webinar on April 22, 2… · 2026-04-09

Re:lation Certified as an Eligible IT Tool for the 'Digitalization and AI Introduction Subsidy 2026'

The communication platform 'Re:lation' has been certified as an eligible IT tool for the 'Digitaliza… · 2026-04-20

Re:lation Certified as an Eligible IT Tool for the 'Digitalization and AI Introduction Subsidy 2026'

The communication platform 'Re:lation' has been certified as an eligible IT tool for the 'Digitaliza… · 2026-04-20

[April 21-23] Breaking away from "leaving it to the field" for Subcontract Act compliance. Ingage, Bengo4.com and 3 others co-host a webinar explaining the "systematization of compliance with the proper transaction law"

Ingage, Bengo4.com, and three other companies will co-host a webinar from April 21-23 to explain how… · 2026-04-13

'Re:lation' now supports Rakuten's new service 'Social Gift'

The customer support platform 'Re:lation' has been updated to support Rakuten's new 'Social Gift' fe… · 2026-04-17

Don't Forget 'Post-Email Tasks': 'Re:lation' Releases 'Task Management & Process Management' Feature

Ingage Inc. has launched a 'Task Management & Process Management' feature for its communication plat… · 2026-04-02

Ingage Participates in YOUTRUST's 'Spring YOUTRUST Campaign': Hosting a Special Training on Engineer Survival Strategies in the AI Era on May 20

Ingage, provider of 'Re:lation', announces its participation in YOUTRUST's spring campaign. On May 2… · 2026-04-07

The 'Double Management of Information Due to Tool Fragmentation' Hidden in the New Fiscal Year's Personnel Transfers and Assignments, Resulting in an Annual Opportunity Loss of 940,000 Yen

A survey by Ingage Co., Ltd. revealed that the fragmentation of tools for customer support and task … · 2026-04-03

Ingage to Sponsor 'Kansai Ruby Kaigi 09' on July 18

Ingage Inc., provider of the communication platform 'Re:lation' with over 6,000 corporate users, ann… · 2026-06-15

Communication Platform 'Re:lation' Begins Integration with 'Yoom'

Communication tool 'Re:lation' integrates with 'Yoom', accelerating no-code customer service automat… · 2026-03-30

Ingage to Exhibit and Pitch at 'MUFG Startup Summit 2026 in NAGOYA'

Ingage Inc., the provider of the communication platform 'Re:lation' used by over 6,000 companies, an… · 2026-05-19

The 'Double Management of Information Due to Tool Fragmentation' Hidden in the New Fiscal Year's Personnel Transfers and Assignments, Resulting in an Annual Opportunity Loss of 940,000 Yen

A survey by Ingage Co., Ltd. revealed that the fragmentation of tools for customer support and task … · 2026-04-03

[Held on 5/21] "Operational Excellence Summit 2026" Conference to Maximize Organizational "Execution Power" Announced!

Ingage Co., Ltd., provider of the communication platform "Re:lation," will host the "Operational Exc… · 2026-04-15

Manufacturing Process Management: Over 50% of Errors Discovered at Fatal Stages 'After Spec Confirmation/Delivery'. Annual Opportunity Loss from Management Errors Reaches ~1.23 Million Yen

Ingage Inc. released a survey revealing that 52.4% of task management errors in the manufacturing in… · 2026-04-06

Reducing Initial Response Time from 3 Hours to 15 Minutes: Visions Inc. Eliminates Operational Silos with 'Re:lation'

Ingage Inc. has released a case study of Visions Inc. adopting the communication platform 'Re:lation… · 2026-05-26

Ingage Launches New “AI Search” Feature for Re:latio’s FAQ Function

Ingage Inc., provider of the communication platform Re:latio with adoption by more than 6,000 compan… · 2026-05-15

Inquiry Volume Controlled Despite Scaling! How SODA Achieved Global CS Automation and Optimization via Re:lation's AI and FAQ Integration

Ingage’s 'Re:lation' platform and 'Re:Chat' AI chatbot have been adopted by SODA for its 'SNKRDUNK' … · 2026-05-20

Ingage SREs to Share 12-Year Infrastructure Evolution at AWS Summit Japan 2026

Ingage announces SRE team members will present at AWS Summit Japan 2026 on June 26, detailing the 12… · 2026-06-05

[Held on 7/9] AI Tools × Outsourcing: Reduce On-site Man-Hours by 65%! Next-Generation CS Operations Revealed

INGAGE Co., Ltd. and KNIT Co., Ltd. will jointly hold a free webinar on July 9, 2026. They will reve… · 2026-06-11

Ingage Participates in YOUTRUST's 'Spring YOUTRUST Campaign': Hosting a Special Training on Engineer Survival Strategies in the AI Era on May 20

Ingage, provider of 'Re:lation', announces its participation in YOUTRUST's spring campaign. On May 2… · 2026-04-07

[Case Study] Konica Minolta Japan Streamlines 1,000 Monthly Emails with 'Re:lation'

INGAGE announced a case study on Konica Minolta Japan's adoption of its communication platform 'Re:l… · 2026-06-03

[June 11] Ingage and amoibe to Co-host Webinar on 'How to Train High-Quality AI'

Ingage and amoibe will co-host a webinar on June 11, 2026, focusing on resolving the issues of 'insu… · 2026-05-22

Joint Webinar on April 22nd: Breaking Sales 'Personification' and Maximizing Organizational Closing Power with InGauge, LegalOn Technologies, and immedio

InGauge Inc., LegalOn Technologies Inc., and immedio Inc. will co-host a free webinar on April 22, 2… · 2026-04-09

[Held on 6/18] What is the 'New Product Growth Strategy' that Breaks Through EC Price Competition and Personalization? Ingage and 4 Other Companies to Host a Webinar

Ingage Inc. and four other companies will host a free webinar on June 18, 2026, for e-commerce (EC) … · 2026-06-08

Don't Forget 'Post-Email Tasks': 'Re:lation' Releases 'Task Management & Process Management' Feature

Ingage Inc. has launched a 'Task Management & Process Management' feature for its communication plat… · 2026-04-02

Beyond Customer Support: In-gage Envisions a Future Where All Communication Transforms into Corporate Value

In-gage Co., Ltd., provider of the communication platform 'Re:lation' with over 6,000 implementation… · 2026-04-01

Ingage to Speak at MarkeMedia-Sponsored Online Seminar on May 19-22: Explaining "Customer Service DX" to Maximize CX Improvement and Conversion Rates

Ingage Co., Ltd. will speak at an online seminar hosted by MarkeMedia from May 19-22, 2026. The semi… · 2026-04-14

[Case Study] Ikeuchi, with 31 stores nationwide, digitizes customer service following rapid expansion

Ikeuchi, an automotive body repair company, has implemented Ingage's communication platform 'Re:lati… · 2026-05-28

Ingage Partners with Highwares to Launch 'Result-Oriented FAQ Operation Support' Service on June 1

Ingage Inc. will partner with Highwares Inc. to launch a service on June 1, 2026, aimed at improving… · 2026-05-27

[Held on 4/23] Kansai Product Manager Community "PM Kansai" to be held at Inage Osaka Office!

Inage Inc., which provides the communication platform "Re:lation," announced that its Osaka office w… · 2026-04-08

Communication Platform 'Re:lation' Receives 'High Performer' Award in the Email Sharing System Category at 'ITreview Grid Award 2026 Spring'!

The communication platform 'Re:lation' has been awarded 'High Performer' in the Email Sharing System… · 2026-04-21

Manufacturing Process Management: Over 50% of Errors Discovered at Fatal Stages 'After Spec Confirmation/Delivery'. Annual Opportunity Loss from Management Errors Reaches ~1.23 Million Yen

Ingage Inc. released a survey revealing that 52.4% of task management errors in the manufacturing in… · 2026-04-06

Kansai Product Manager Community "PM Kansai" to be Held at Ingage Osaka Office on April 23rd

Ingage Inc., provider of the communication platform "Re:lation," will host the community event "PM K… · 2026-04-08

Ingage Participates in YOUTRUST's 'Spring YOUTRUST Campaign': Hosting a Special Training on Engineer Survival Strategies in the AI Era on May 20

Ingage, provider of 'Re:lation', announces its participation in YOUTRUST's spring campaign. On May 2… · 2026-04-07

Don't Forget "Tasks After Emailing." 'Re:lation' Releases "Task Management and Process Management" Feature

Ingage Co., Ltd.'s communication platform 'Re:lation' has released a new "Task Management and Proces… · 2026-04-02

Beyond Customer Service: Ingage Envisions a Future Where All Communication Becomes Corporate Value

Ingage outlines a future where AI transforms customer service into corporate value, supporting busin… · 2026-04-01

Ingage to Speak at MarkeMedia-Sponsored Online Seminar on May 19-22: Explaining "Customer Service DX" to Maximize CX Improvement and Conversion Rates

Ingage Co., Ltd. will speak at an online seminar hosted by MarkeMedia from May 19-22, 2026. The semi… · 2026-04-14

[Held on 6/4] B2B Sales Strategy in an Era of Unreachable Calls and Emails. Ingage and OPTEMO to Co-host Webinar on June 4 (Thurs)

Ingage Inc. and OPTEMO Inc. will co-host a webinar on June 4, 2026, themed "Optimizing Customer Touc… · 2026-05-18

Communication Platform 'Re:lation' Receives 'High Performer' Award in the Email Sharing System Category at 'ITreview Grid Award 2026 Spring'!

The communication platform 'Re:lation' has been awarded 'High Performer' in the Email Sharing System… · 2026-04-21

'Re:lation' now supports Rakuten's new service 'Social Gift'

The customer support platform 'Re:lation' has been updated to support Rakuten's new 'Social Gift' fe… · 2026-04-17

[Held on 5/21] "Operational Excellence Summit 2026" Conference to Maximize Organizational "Execution Power" Announced!

Ingage Co., Ltd., provider of the communication platform "Re:lation," will host the "Operational Exc… · 2026-04-15

Ingage to Speak at MarkeMedia-Sponsored Online Seminar on May 19-22: Explaining "Customer Service DX" to Maximize CX Improvement and Conversion Rates

Ingage Co., Ltd. will speak at an online seminar hosted by MarkeMedia from May 19-22, 2026. The semi… · 2026-04-14

Case Study: Cal Inc. (3,000 Employees) Achieves 84 Hours of Monthly Overtime Reduction and 120 Inquiries/Month Reduction

Cal Inc., a company with 3,000 employees, has implemented Ingage's communication platform "Re:lation… · 2026-04-10

[Held on 4/23] Kansai Product Manager Community "PM Kansai" to be held at Inage Osaka Office!

Inage Inc., which provides the communication platform "Re:lation," announced that its Osaka office w… · 2026-04-08

The 'Double Management of Information Due to Tool Fragmentation' Hidden in the New Fiscal Year's Personnel Transfers and Assignments, Resulting in an Annual Opportunity Loss of 940,000 Yen

A survey by Ingage Co., Ltd. revealed that the fragmentation of tools for customer support and task … · 2026-04-03

Ingage Wins Encouragement Award in the Small and Mid-Sized Enterprise Category at Career Ownership Management AWARD 2026

Ingage Inc. (Head office: Osaka City, Osaka; President and Representative Director: Tetsuya Wada), p… · 2026-05-14