Ingage to Speak at MarkeMedia-Sponsored Online Seminar on May 19-22: Explaining "Customer Service DX" to Maximize CX Improvement and Conversion Rates

Ingage Co., Ltd. (Headquarters: Osaka, Japan; President: Tetsuya Wada), which provides the communication platform "Re:lation" and boasts over 6,000 implementations (*1), announced that it will speak at a webinar hosted by MarkeMedia Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo; Representative Director: Kazuhiro Miura) from May 19 (Tuesday) to May 22 (Friday), 2026. The webinar is titled "[Boundary Line of Introduction] - What to Leave to AI? What Work Should Remain?". (*1) Includes trial usage. Background of the Event: In recent years, communication methods in business have diversified to include email, phone, chat, and social media. This has led to a serious problem for many companies: "who is handling which inquiry is unknown" and "past contexts are not shared, leading to delayed responses." Furthermore, with the declining working population demanding high performance with fewer resources, there is an urgent need to build an efficient operational system to maintain and improve customer satisfaction (CX). Against this backdrop, Ingage will speak at the MarkeMedia-sponsored webinar "[Boundary Line of Introduction] - What to Leave to AI? What Work Should Remain?" held from May 19 (Tuesday) to May 22 (Friday). This session will condense the know-how gained from over 6,000 implementations. Based on the concept of "ComAsset," which utilizes AI to transform information into organizational assets, Ingage will explain in detail the importance of customer service DX to prevent delays and omissions in inquiry responses and maximize conversion rates. Webinar Overview: Title: [Boundary Line of Introduction] - What to Leave to AI? What Work Should Remain? Date: May 19 (Tuesday), 20 (Wednesday), 21 (Thursday), 22 (Friday), 2026, from 10:00 AM each day. Format: Online (Zoom) Participation Fee: Free Organizer: MarkeMedia Co., Ltd. Application: https://cm.marke-media.net/5041202?fm_cp=69d2feb2fa0bc734c192e8cd&fm_mu=69d30a2419af7c3f77998321&utm_campaign=69d2feb2fa0bc734c192e8cd&utm_medium=else&utm_source=ingage Notes: - Applications from companies that compete with the organizer's business will be declined. - The content of the lecture may change without prior notice. - If two or more people participate, please apply individually for capacity management. - Applications from anonymous individuals, competitors, or individual customers may be declined. - Applications will close once the capacity is reached. About Ingage Co., Ltd.: Location: 1-14-8 Shibata, Kita-ku, Osaka-shi, Osaka Representative: Tetsuya Wada, President and CEO Business Activities: Development and provision of cloud services, development and provision of communication platform 'Re:lation'. Corporate Website: https://ingage.co.jp Contact for this release: Contact Person: NISHIZAWA, Public Relations, Ingage Co., Ltd. TEL: 050-3116-8373 E-mail: pr@ingage.jp