Ingage to Speak at Joint Webinar on Eliminating Analog Work in the AI Era on August 6

Ingage Inc. (Headquarters: Kita-ku, Osaka City, Osaka Prefecture; President and CEO: Tetsuya Wada), provider of the communication platform 'Re:lation' adopted by over 6,000 companies (※1), announces its participation in a tri-company co-hosted webinar titled 'How to Eliminate Analog Work Despite AI Advancement – Building a Non-Person-Dependent Back Office,' to be held on Thursday, August 6, 2026, together with Uruuru Inc. and Asmark Inc.

Registration URL: https://ingage.jp/relation/event/260806/

◆ Background

Despite growing AI adoption and DX initiatives, back-office functions such as general affairs, HR, and accounting still face persistent 'invisible analog tasks'—such as ad-hoc phone calls or inquiries known only to specific individuals. This reliance on individual memory and skills—'person-dependency'—not only reduces operational efficiency in hybrid work environments but also leads to errors, overtime, and declining organizational productivity and employee satisfaction.

◆ Webinar Overview

This webinar brings together three companies leading the way in back-office systematization and efficiency. They will share actionable insights beyond mere tool introductions, including 'how to stop relying on external phone lines,' 'designing employee location systems for hybrid work,' and 'turning past inquiry histories into team assets.' These are practical methods that can be implemented immediately.

In Ingage’s session, titled 'Eliminate Repetitive Inquiries from Internal and External Sources: Team Management Techniques to Turn Responses into Assets,' Ayaka Satake, Event Marketer at the Business Development Department, will present.

The session will introduce 'ComuAsset (※2),' a practical approach to visualizing and centrally managing inquiry backgrounds—previously siloed within individuals—on a single screen. By leveraging AI, responses become shared team assets, enabling organizations to enhance overall responsiveness with fewer resources. The presentation will explain this practical approach to workplace transformation.

— Session 1: Yuta Kinoshita, fondesk Business Division, Uruuru Inc. 'The Hidden Reality of Interrupt Work: Freeing Yourself from External Calls to Focus on Core Tasks'

— Session 2: Momoka Hazawa, Humap Division, Asmark Inc. 'Eliminate “Where Is That Person?”: Efficient Employee Location and Call Transfer via Presence Management'

— Session 3: Ayaka Satake, Business Development Department, Ingage Inc. 'Eliminate Repetitive Inquiries from Internal and External Sources: Team Management Techniques to Turn Responses into Assets'

◆ Webinar Details

Event Name: How to Eliminate Analog Work Despite AI Advancement – Building a Non-Person-Dependent Back Office

Date and Time: August 6, 2026 (Thursday), 13:00–14:00 JST

Format: Online

Participation Fee: Free

Co-hosts: Uruuru Inc., Asmark Inc., Ingage Inc.

Registration URL: https://ingage.jp/relation/event/260806/

<Important Notes>

- Applications from companies whose business competes with the organizers will not be accepted. - Presentation content may change without prior notice. - For group participation (2+ people), each participant must register individually for capacity management. - Anonymous applications or those from individuals or companies in the same industry may be rejected. - Registration will close once capacity is reached.

◆ About 'Re:lation'

'Re:lation' is a communication platform that centralizes and enables team-wide sharing of multiple inquiry channels, including email, phone, chat, and social media. It features response status visualization, AI-powered response assistance, and integrated task and process management—all within a single tool. By enabling accurate tracking of work progress, it prevents person-dependency and supports standardized operations.

'Re:lation' transforms accumulated response logs and knowledge into organizational assets, enabling proactive customer engagement beyond error prevention. With over 6,000 companies using the service (※1), it contributes to improved productivity and business growth.

Re:lation Service Website: https://ingage.jp/relation/

(※1) Includes trial usage.

(※2) A new concept that integrates all internal communications into AI-utilizable 'assets' (details: https://ingage.co.jp/archives/16720/)

About Ingage Inc.

Company Name: Ingage Inc. Headquarters: 1-14-8 Shiba, Kita-ku, Osaka City, Osaka Prefecture Representative: President and CEO Tetsuya Wada Business: Development and provision of cloud services; development and provision of the communication platform 'Re:lation' Corporate Website: https://ingage.co.jp/

Contact for This Press Release Contact: Public Relations, Ingage Inc. Phone: 050-3116-8373 Email: pr@ingage.jp