What was the primary reason users chose SMBC Mobit for card loans, according to the survey?

The most common reason for choosing SMBC Mobit was the perception that it is easy to complete the application process online, cited by approximately 42% of respondents.

What feature of SMBC Mobit did users praise most highly after actually using the service?

Users most highly praised the ability to borrow and repay funds using only a smartphone, emphasizing the convenience of accessing the service from any location.

How quickly do SMBC Mobit card loans typically disburse funds to applicants?

A significant portion of respondents, around 60%, received their loan on the same day they applied, with half of those completing the process within an hour.

What percentage of SMBC Mobit users reported that their loan process did not involve phone calls to their workplace?

Approximately 27% of respondents indicated that their loan process was completed using documents only, without any phone calls to their workplace.

What was the experience of SMBC Mobit users regarding confirmation calls to their workplace?

Many users noted that while there might have been a confirmation call to their mobile phone, there were no calls made to their workplace, aligning with the service's principle of avoiding workplace calls.

[Coco Moola] Conducted a survey on SMBC Mobit's card loans

Published Mar 29, 2026 12:05 AM ・ Updated Jun 14, 2026 8:30 PM ・ 3 min read ・ Source: PR Times

※You can view the article created based on the survey results at the following link: SMBC Mobit: https://cc-moola.com/cardloan/item/mobit

Comprehensive Ranking: https://cc-moola.com/cardloan/ranking

※The results of the questionnaire survey can be viewed here.

https://cc-moola.com/cardloan/survey/mobit-questionnaire

Survey Summary

・ The most common reason for choosing the service was "it seems easy to complete online" (approx. 42%). When actually using the service, the ability to "borrow and repay using just a smartphone" was the most highly praised feature, highlighting the convenience of being able to use it from anywhere.

・ The loan speed is extremely fast, with a total of about 60% of respondents receiving their loan "on the same day of application." Half of those completed the loan process within an hour, confirming the service's overwhelming ability to respond to urgent expenses.

・ Regarding the psychological hurdle of "phone calls to the workplace," about 27% responded that it was "completed with documents (no phone call)." Many also noted that "there was a confirmation call to my mobile, but not to my workplace" (19.23%), indicating that the feature of "no phone calls to the workplace in principle" is reflected in actual screenings.

Independent Survey on SMBC Mobit Card Loans

Survey Method

Internet Research

Tools used for the survey

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Source: PR Times
Category: News

[Coco Moola] Conducted a survey on SMBC Mobit's card loans

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