Zoom Announces New Agentic Search and Mobile Version of My Notes Leveraging Business Intelligence

Zoom is planning to provide access to 'My Notes,' an AI-powered meeting minutes and note-taking feature, from its mobile app in the near future, allowing users to utilize it during Zoom calls on the go or in face-to-face meetings. Furthermore, we are adding workflows directly integrated into the meeting lifecycle. This automates everything from recording conversations to follow-ups, automatically connecting conversations to task completion. Zoom has enhanced its agentic search to realize information linkage across the Zoom app and third-party information sources. On May 18, 2026, San Jose, California - Zoom Communications, Inc. (NASDAQ: ZM) announced today a new agentic search utilizing business intelligence and the mobile version of My Notes. With this, Zoom bridges the gap between conversation and action, supporting users to smoothly proceed from recording and organizing content to executing the next action while focusing on the conversation. My Notes is a personal note-taker designed with AI in mind, supporting not only video conferencing platforms such as Zoom, Microsoft Teams, and Google Meet, but also face-to-face conversations. It will soon be available on mobile devices, allowing users to record conversations and connect them to actionable next steps regardless of location. Russell Dicker, Zoom's Chief Product Officer, stated, 'Work is now happening everywhere. Since note-taking will be available anywhere in the future, you won't miss important insights or decisions, whether in online meetings or casual meetings at a cafe.'