INGS, operating 'Ramen Hayashida' and 'CONA,' Introduces Cloud Shift Management 'Rakushifu'
INGS, which operates ramen shops like 'Ramen Hayashida,' has introduced the cloud shift management system 'Rakushifu.' This has halved shift creation time and significantly reduced the operational burden associated with analog methods, leading to efficient store management and optimized labor costs.
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- 📰 Published: April 30, 2026 at 20:00
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Cross-Bit Inc. (Headquarters: Chiyoda-ku, Tokyo, Representative Director: Kosaki Kokubo, hereinafter "Cross-Bit"), which aims to maximize the value of "working experience" through "shifts," announces that INGS Inc. (Headquarters: Shinjuku-ku, Tokyo, Representative Director and President: Seiki Aoyagi, hereinafter "INGS"), which operates "Ramen Hayashida," "CONA," and other brands, has introduced the cloud shift management system "Rakushifu," achieving efficiency in shift operations and advancement in labor management.
In conjunction with this, a case study article covering the background and results of the introduction has been released.
View Case Study Article
## Case Study of "Rakushifu" Introduction at INGS
### Background and Challenges of Introducing Cloud Shift Management "Rakushifu"
INGS operates multiple brands such as "Ramen Hayashida" and "CONA," and with the expansion of its store network, it employs staff with diverse employment forms and working styles. However, shift management primarily relied on analog methods, such as store managers manually entering desired days off submitted by staff via LINE or verbally into Excel.
This operational method led to the following challenges, significantly increasing the administrative burden on both on-site and headquarters staff:
- Significant man-hours required from collecting desired shifts to transcribing and creating them.
- Frequent occurrences of input errors and confirmations for submission omissions.
- Necessity to manually re-enter confirmed shifts into the attendance system.
Furthermore, as the shift status of other stores could not be grasped, help adjustments depended on individual communication, making it personal and inefficient. Moreover, with the expansion of the number of stores, the need for a mechanism to more accurately grasp and control labor costs and staffing situations increased.
### Changes and Results After Introducing Cloud Shift Management "Rakushifu"
With the introduction of "Rakushifu," the process from collecting desired shifts using LINE to creating shifts has been integrated, eliminating the need for manual transcription that previously occurred. As a result, the time store managers spend on shift creation has been halved from approximately 2 hours to about 1 hour, significantly reducing their workload.
Moreover, by linking with the attendance system, the manual input of shifts, which was previously performed manually, has become unnecessary, greatly reducing the workload of the labor department. In addition, the visualization of shift statuses across all stores has streamlined help adjustments between stores, improving the efficiency of previously personal interactions.
Furthermore, by utilizing the function that allows setting ideal staffing numbers for each time slot, surpluses and shortages of personnel can be grasped at a glance, enabling more accurate shift creation. As a result, it has led to the realization of optimal staffing aligned with sales while curbing excess labor costs.
These changes have created time for on-site staff to dedicate to core duties such as customer service and staff training, contributing to an improvement in the overall quality of store operations.
### Comment from the Person in Charge
Mr. Isamu Isono, Director and HR Manager, INGS Inc.
"Previously, a lot of manual work was involved from collecting desired shifts to creating them and entering them into the attendance system, which was a significant burden for both on-site and headquarters. After introducing 'Rakushifu,' the desired shifts collected via LINE are directly reflected, eliminating transcription work, and shift creation time has been halved. Furthermore, with the integration with the attendance system, manual input is no longer needed, and I feel that the way we work has changed significantly.
Also, by being able to set the ideal number of staff for each time slot, we can see personnel surpluses and shortages at a glance, allowing us to create more accurate shifts while controlling labor costs.
The most significant change is that the time saved can now be dedicated to core duties such as customer service and staff training. Moving forward, we want to continue improving the quality of store operations and creating a better working environment for our staff."
View Case Study Article
## INGS Company Information
- Company Name: INGS Inc.
- Location: La Bertie Shinjuku 3F, 6-28-8 Shinjuku, Shinjuku-ku, Tokyo
- Representative: Seiki Aoyagi, Representative Director and President
- Established: March 18, 2009
- Number of Employees: Over 1,000
- Number of Stores: Over 80
- URL: https://ingsinc.co.jp/
## About "Rakushifu Series"
The "Rakushifu Series" is a group of services that "unleash the power of working" on-site.
Through cloud shift management "Rakushifu," official app "Rakushifu TeamApp," automatic shift creation "Rakushifu Automation," and dedicated spot work service "Rakushifu Talent Pool," it provides end-to-end support for shift creation, communication, and talent utilization.
Details of "Rakushifu" service site: https://rakushifu.jp
Details of "Rakushifu TeamApp": https://page.rakushifu.jp/team
In conjunction with this, a case study article covering the background and results of the introduction has been released.
View Case Study Article
## Case Study of "Rakushifu" Introduction at INGS
### Background and Challenges of Introducing Cloud Shift Management "Rakushifu"
INGS operates multiple brands such as "Ramen Hayashida" and "CONA," and with the expansion of its store network, it employs staff with diverse employment forms and working styles. However, shift management primarily relied on analog methods, such as store managers manually entering desired days off submitted by staff via LINE or verbally into Excel.
This operational method led to the following challenges, significantly increasing the administrative burden on both on-site and headquarters staff:
- Significant man-hours required from collecting desired shifts to transcribing and creating them.
- Frequent occurrences of input errors and confirmations for submission omissions.
- Necessity to manually re-enter confirmed shifts into the attendance system.
Furthermore, as the shift status of other stores could not be grasped, help adjustments depended on individual communication, making it personal and inefficient. Moreover, with the expansion of the number of stores, the need for a mechanism to more accurately grasp and control labor costs and staffing situations increased.
### Changes and Results After Introducing Cloud Shift Management "Rakushifu"
With the introduction of "Rakushifu," the process from collecting desired shifts using LINE to creating shifts has been integrated, eliminating the need for manual transcription that previously occurred. As a result, the time store managers spend on shift creation has been halved from approximately 2 hours to about 1 hour, significantly reducing their workload.
Moreover, by linking with the attendance system, the manual input of shifts, which was previously performed manually, has become unnecessary, greatly reducing the workload of the labor department. In addition, the visualization of shift statuses across all stores has streamlined help adjustments between stores, improving the efficiency of previously personal interactions.
Furthermore, by utilizing the function that allows setting ideal staffing numbers for each time slot, surpluses and shortages of personnel can be grasped at a glance, enabling more accurate shift creation. As a result, it has led to the realization of optimal staffing aligned with sales while curbing excess labor costs.
These changes have created time for on-site staff to dedicate to core duties such as customer service and staff training, contributing to an improvement in the overall quality of store operations.
### Comment from the Person in Charge
Mr. Isamu Isono, Director and HR Manager, INGS Inc.
"Previously, a lot of manual work was involved from collecting desired shifts to creating them and entering them into the attendance system, which was a significant burden for both on-site and headquarters. After introducing 'Rakushifu,' the desired shifts collected via LINE are directly reflected, eliminating transcription work, and shift creation time has been halved. Furthermore, with the integration with the attendance system, manual input is no longer needed, and I feel that the way we work has changed significantly.
Also, by being able to set the ideal number of staff for each time slot, we can see personnel surpluses and shortages at a glance, allowing us to create more accurate shifts while controlling labor costs.
The most significant change is that the time saved can now be dedicated to core duties such as customer service and staff training. Moving forward, we want to continue improving the quality of store operations and creating a better working environment for our staff."
View Case Study Article
## INGS Company Information
- Company Name: INGS Inc.
- Location: La Bertie Shinjuku 3F, 6-28-8 Shinjuku, Shinjuku-ku, Tokyo
- Representative: Seiki Aoyagi, Representative Director and President
- Established: March 18, 2009
- Number of Employees: Over 1,000
- Number of Stores: Over 80
- URL: https://ingsinc.co.jp/
## About "Rakushifu Series"
The "Rakushifu Series" is a group of services that "unleash the power of working" on-site.
Through cloud shift management "Rakushifu," official app "Rakushifu TeamApp," automatic shift creation "Rakushifu Automation," and dedicated spot work service "Rakushifu Talent Pool," it provides end-to-end support for shift creation, communication, and talent utilization.
Details of "Rakushifu" service site: https://rakushifu.jp
Details of "Rakushifu TeamApp": https://page.rakushifu.jp/team