Welby and TIS Launch 'Healthcare Passport plus' to Jointly Promote Community-Based Integrated Care Services

Welby Inc. (Headquarters: Chuo-ku, Tokyo; Representative Directors: Takeru Hiki, Takeshi Yamamoto; hereinafter "Welby") and TIS Inc. (Headquarters: Shinjuku-ku, Tokyo; President: Yasushi Okamoto; hereinafter "TIS"), a member of the TIS Intec Group, have announced that they will begin offering "Healthcare Passport plus" starting in July 2026 to jointly promote projects aimed at realizing community-based integrated care utilizing PHR*1.

Through the provision of "Healthcare Passport plus," the companies aim to strengthen functions that address the patient journey—representing the flow of experiences and actions from the moment a patient recognizes symptoms through to consultation, diagnosis, treatment, and self-care—and to form a PHR network that encompasses regional facilities, including medical institutions. In promoting this project, TIS and Welby will jointly engage in service planning and operations, deploying the service to local governments and medical institutions. The development of "Healthcare Passport plus" will proceed by enhancing the functions of the existing "Healthcare Passport" developed by TIS, with Welby handling development and operations, and TIS providing the service.

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*1 A system that allows individuals to centrally manage their own medical and health information (vital data). Abbreviation for Personal Health Record.

■ Background

With the progression of a declining birthrate and an aging population, the proportion of the late-elderly population is increasing, leading to a surge in demand for medical and nursing care. Meanwhile, the "2030 Problem" has emerged as a social issue, with concerns over a rapid increase in social security costs due to shortages of doctors, nurses, and care staff, as well as the widening gap in regional medical care. To solve the "2030 Problem," it is essential to realize community-based integrated care that supports citizens throughout their lives, from health maintenance to disease treatment, and the widespread adoption of PHR services is required as a mechanism for information linkage.

Regarding the adoption of PHR services, many stakeholders are involved, including citizens, families, medical professionals, and local governments. Furthermore, as services need to cover a wide range of areas, there has been a demand to strengthen functions and expand the user base through collaboration between service providers.

Since 2020, TIS has provided the PHR service "Healthcare Passport," which allows individuals to safely and bi-directionally share health and medical information with medical professionals and family members. While it has a proven track record in implementation by local governments and administrative bodies based on strengths such as data linkage with large hospitals and communication support among medical professionals, it has faced challenges in expanding its user base independently.

For the past 12 years, Welby has been working with patients with lifestyle-related diseases such as diabetes and hypertension, as well as medical institutions involved in their prevention, to manage blood pressure, blood glucose levels...