Webnation Launches Free CRM 'ClientX', Integrating AI Business Card OCR, Customer Management, and Sales Support

On March 2026, Webnation Inc. (Headquarters: Nagoya City, Aichi Prefecture, Representative Director: Takashi Kurosaki) released "ClientX," a CRM that can be used for free with unlimited user additions. It offers infinite possibilities for your company's sales activities through customer management, business partner management, AI business card analysis, and smartphone compatibility.

Making Customer Management More Accessible

ClientX is a business support service that integrates customer management, AI-powered business card OCR, interaction history management, task management, estimate/invoice management, and email distribution functions. It supports the resolution of challenges often faced by small and medium-sized enterprises and small businesses, such as "customer information is scattered," "sales activities are person-dependent," and "limitations of managing with paper or Excel."

In recent years, the need for digitalization of sales and customer management has been increasing, but challenges such as increased costs due to the use of multiple tools and difficulties in implementation and adoption have arisen. To alleviate the burden on the field, ClientX is designed to holistically manage everything from customer touchpoint management to sales support and billing-related tasks.

Key Features of ClientX

1. CRM You Can Start Using for Free

ClientX offers a free plan, allowing small businesses to start using it without the initial hurdles often associated with system adoption. It is designed to be easily scalable with additional features as needed, starting small. While many systems charge based on usage according to company size, ClientX intentionally offers unlimited users in its free tier to support SMEs.

2. Streamline Customer Information Registration with AI Business Card OCR

By scanning paper business cards, you can streamline the process of registering customer information. Digitalizing business card information facilitates the accumulation and sharing of information necessary for sales activities. It also includes a convenient import function for migrating from Excel management, allowing for bulk registration of numerous customer data.

3. Centralize Everything from Customer Management to Sales Support

Manage customer information, interaction history, tasks, estimates/invoices, and email distribution all within a single environment. By consolidating operations that tend to be scattered across multiple tools, it aims to reduce the burden of checking and handover.