Tokyu Line App Exceeds 1 Million Downloads! Special Campaign "Tokyu Line App 1 Million Download Thanksgiving Festival" to be Held from July 1 (Wed)!

Tokyu Corporation (hereinafter referred to as Tokyu) and Tokyu Bus Co., Ltd. (hereinafter referred to as Tokyu Bus), in collaboration with Tokyu Electric Railway Co., Ltd. (hereinafter referred to as Tokyu Electric Railway)'s DX special organization "URBAN HACKS," announced that the cumulative number of downloads for the official smartphone app "Tokyu Line App," which has been available since September 2022, surpassed 1 million in April 2026. This means that "1 in 4" of our customers who use the Tokyu Line are now using the app.

The "Tokyu Line App" began service in 2013 and underwent a major renewal in September 2022. It has evolved into an app that allows users to comfortably use Tokyu Line trains and Tokyu buses, from providing real-time operational information to purchasing digital tickets. Currently, the following features are particularly popular among our customers:

Train and Bus Real-time Location Function

Check the real-time location and estimated arrival times of trains and Tokyu buses.

My Page Function

Quickly check timetables and train locations for registered stations, as well as estimated arrival times for Tokyu buses.

TOQ COIN

Coins earned by riding the Tokyu Line can be exchanged for digital tickets such as "Q SKIP" and reserved seat tickets for "Q SEAT."

To commemorate reaching the milestone of 1 million downloads and to express our gratitude to our customers for their continued patronage, we will hold a special campaign, the "Tokyu Line App 1 Million Download Thanksgiving Festival" (hereinafter referred to as "this campaign"), from July 1 (Wed) to July 15 (Wed), 2026.

During this campaign, you can get original smartphone wallpapers from the Tokyu Line app. Additionally, by quoting and reposting a post from Tokyu Electric Railway's official X account, "Tokyu Electric Railway @noruruntoissho," you will be entered into a lottery to win "TOQ COIN" based on the number of reposts, or exclusive merchandise that can only be obtained here. We encourage you to participate.

Going forward, the Tokyu Line App will continue to promote further functional enhancements as the core of the "Moving for Good Days Project," a project aimed at enriching customer experience value through mobility. We will provide value that enables "smart" decision-making for travel on the Tokyu Line, leading to our customers' "good days."

For details, please refer to the attached document.

*Calculated based on the average daily passenger volume on the Tokyu Line in fiscal year 2025.

Overview of "Tokyu Line App 1 Million Download Thanksgiving Festival"

1. Campaign Name

Tokyu Line App 1 Million Download Thanksgiving Festival

2. Campaign Period

July 1 (Wed), 2026 to July 15 (Wed), 2026

3. Campaign Details

(1) Original Smartphone Wallpaper Present

Receive an original smartphone wallpaper featuring designs of "Tokyu Electric Railway Character Norurun," "Tokyu Bus Character Notte-chan," and Tokyu Line trains, etc., available within the Tokyu Line app. All users, both existing and new downloaders, are eligible.

Original Smartphone Wallpaper (Image is a sample and may differ from the actual product)

(2) Coin or Original Acrylic Keychain Present

・ Please follow the official X account "Tokyu Electric Railway @noruruntoissho."

・ Quote and repost the campaign post from the official X account "Tokyu Electric Railway @noruruntoissho," and post your "favorite point about the Tokyu Line App" and "desired prize." Among those who do so, a total of 100 winners will be selected by lottery to receive the following prizes:

・ Among those who indicated "Coins" as their "desired prize," 10 winners will receive coins exchangeable for "TOQ COIN" multiplied by the number of quote reposts during the campaign period.

*The maximum amount of coins per person is 100,000 coins.

・ Among those who indicated "Acrylic Keychain" as their "desired prize," 90 winners will receive the "1 Million Download Commemorative Acrylic Keychain."

1 Million Download Commemorative Acrylic Keychain Acrylic part size: 46mm x 72mm, thickness 5mm (Image is a prototype and may differ from the actual product)

*Winners will be contacted via direct message from the official X account. Please check your message reception settings in advance.

4. How to Participate

(1) Download the Tokyu Line App

Download the Tokyu Line App and tap the banner in the "Operational Information" tab within the app.

*If operational information is being distributed on the Tokyu Line App, the banner in the "Operational Information" tab will not be displayed.

You can obtain the wallpaper from the red campaign banner within the "Operational Information" tab of the Tokyu Line App.

(2) Follow the official X account "Tokyu Electric Railway @noruruntoissho" and quote repost the campaign post.

Details of Recent Updates

We continue to update features, focusing on those widely used by our customers. Here are examples of recent updates.

(1) Train and Bus Real-time Location Function

With the update on April 16, 2026, estimated arrival times for trains can now be displayed for directly connected lines. Seeing the actual status of trains and buses allows users to determine "when" to travel for a smoother journey.

(2) My Page Function

With the update on May 25, 2026, train timetables can now reflect delay information. You can quickly check the next arriving train/bus at your frequently used stations/bus stops, allowing you to decide "now" whether to rush.

(3) "TOQ COIN"

With the update on January 26, 2026, accumulated coins can now be exchanged for various products at "Shibaso" (a soba noodle restaurant). You can earn coins through your regular use of the Tokyu Line and enjoy your next outing at a great value.

【Reference】

"Moving for Good Days Project"

In our medium-term business strategy, we aim to create rich and vibrant local communities where people and information flow by "creating new mobility." To promote this initiative more dynamically and concretely, we have launched the "Moving for Good Days Project," which bundles measures to enrich customer experience value through mobility and accelerates their promotion through collaboration among relevant departments.

We aim to improve customer experience value from a customer perspective through the fusion of "real x digital" in mobility. As its pillars, we aim to further vitalize our service area by making everyone's outings more colorful and comfortable, from three perspectives: 1 "Fun" that makes going out more enjoyable, 2 "Smart" that creates smooth and stress-free travel, and 3 "Unique" that optimizes experiences unique to our service area for each customer.

Moving for Good Days Project: https://www.tokyu.co.jp/special/movingforgooddays/

"URBAN HACKS"

Tokyu established "URBAN HACKS," a DX special organization that enriches towns with technology, in July 2021, and currently has over 100 specialized professionals including engineers and designers. In approximately 5 years, we have developed smartphone apps and websites in various fields such as transportation, lifestyle/retail, and real estate, and continue to evolve them based on customer needs and societal changes.

URBAN HACKS Homepage: https://10q89s.jp/