AI Instantly Determines Mail Sorting: Todoker Releases New Feature

Todoker Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; CEO: Tsuyoshi Nojima; hereinafter 'Todoker') launched a new 'Sorting Feature' for its cloud-based mail and package management service, 'Todoker,' on March 16, 2026. This feature automates the complex sorting rules that large corporate mailrooms face daily with 99% accuracy. By reading destination information from photos of mail and packages, it instantly identifies the sorting destination based on pre-set rules. It strengthens governance in mailroom operations that have relied on human judgment, significantly reducing information leakage risks and operational losses due to misdelivery. Background: The 'Invisible Operational Burden' of Large Corporate Mailrooms. Sorting mail seems simple from the outside, but in large corporate mailrooms, it requires judgment based on vast and complex rules, such as special handling for executives, sender-based rules, document-type rules, and institution-based rules. Data shows that the average number of sorting rules per location exceeds 100. Current operations often rely on the experience of long-term staff, manual lists, or ad-hoc inquiries, all of which are vulnerable to human error. The core issue is 'governance risk' caused by misdelivery, which can lead to internal loss of sensitive documents. The new feature integrates with Todoker's scanning workflow, using AI to recognize recipients and senders, matching them with the rule database to display the destination. This ensures 99% accuracy, eliminates dependency on specific individuals, and provides a traceable record for compliance.