TobilaPhone Cloud Enhances SMS Sending Function for its Cloud Phone Service

Tobila Systems Co., Ltd. (Headquarters: Nagoya, Aichi; CEO: Atsushi Aketa; Securities Code: 4441) has announced an enhancement to the automatic SMS (Short Message Service) sending feature of its cloud-based business phone, 'TobilaPhone Cloud'. This update expands the maximum number of SMS text types and characters, catering to a wide variety of use cases for businesses and enabling more flexible and attentive customer communication. ■ About the SMS Sending Feature Enhancement 'TobilaPhone Cloud' allows automatic SMS sending to a caller's mobile number at predefined points within the IVR (Interactive Voice Response) system (Note 1). Users can automatically send pre-configured text messages, website URLs, and more via SMS. To accommodate a broader range of applications, this update includes the following two enhancements: (Note 1) This is a pay-as-you-go service. Automatic SMS sending costs 11 yen (tax included) per message. ・Expansion of Text Type Limit The number of pre-registerable SMS text types will be increased from 10 to 30. This allows businesses, such as restaurants and multi-store enterprises, to send different SMS content for each store or purpose, achieving more flexible information distribution. ・Expansion of Text Character Limit The maximum number of characters for an SMS will be expanded from 70 to 660 characters. This enables conveying more information in a single SMS, allowing for more detailed communication with the recipient. ■ About 'TobilaPhone Cloud' 'TobilaPhone Cloud' is a cloud-based business phone system that requires no equipment installation or construction. It supports multiple devices such as smartphone apps, PCs, and IP phones, creating a telephone environment that adapts to various work styles. In addition to IP phone numbers starting with '050', it allows for the new issuance of numbers like area codes and toll-free numbers, or the porting of existing numbers. Standard features include not only basic call functions like external, internal, and call forwarding, but also convenient business phone functions such as call recording, IVR, and call transcription. It can be integrated with various external tools like Salesforce, HubSpot, and kintone to streamline call logging and contact management. Furthermore, AI-powered call summaries and automatic labeling of call history help to quickly grasp the content of conversations. With its user-friendly interface developed in-house and a comprehensive support system, even those new to cloud PBX can use it with confidence. 'TobilaPhone Cloud' Official Website: https://tobilaphone.com/biz/cloud/ ■ About Tobila Systems Aiming to solve social issues with technology, Tobila Systems provides services to combat special fraud, phishing scams, and gray-zone crimes. The company collects and analyzes information on fraudulent calls and SMS to build a database, and its 'Spam Information Filter Service,' which automatically filters this information, is used by approximately 15 million people monthly across landlines, mobile phones, and business applications. Company Name: Tobila Systems Co., Ltd. Representative: Atsushi Aketa, President and CEO Securities Code: 4441 (Tokyo Stock Exchange Standard Market) Established: December 1, 2006 Location: Pacific Square Nagoya Nishiki 7F, 2-5-12 Nishiki, Naka-ku, Nagoya, Aichi Official Website: https://tobila.com/