TIS and Welby to Launch 'Healthcare Passport plus' to Jointly Promote Community-Based Integrated Care Services

TIS Inc. (Headquarters: Shinjuku-ku, Tokyo; President: Yasushi Okamoto; hereinafter 'TIS'), a member of the TIS Intec Group, and Welby Inc. (Headquarters: Chuo-ku, Tokyo; Representative Directors: Takeru Hiki, Takeshi Yamamoto; hereinafter 'Welby') announce the launch of 'Healthcare Passport plus' starting July 2026, aimed at jointly promoting projects to realize community-based integrated care utilizing PHR*1.

With the introduction of 'Healthcare Passport plus,' the companies aim to strengthen functions that address the patient journey—representing the flow of experiences and actions from symptom recognition to consultation, diagnosis, treatment, and self-care—and to form a PHR network covering regional facilities, including medical institutions. In promoting this project, TIS and Welby will jointly engage in service planning and operation, deploying the service to local governments and medical institutions. The development of 'Healthcare Passport plus' will proceed by enhancing the functions of the 'Healthcare Passport' currently offered by TIS, with Welby handling development and operations, and TIS providing the service.

Image of the business development by both companies

*1 A system where individuals centrally manage their own medical and health information (vital data). Abbreviation for Personal Health Record.

Background Due to the declining birthrate and aging population, the proportion of the elderly in the population is increasing, leading to a surge in demand for medical and nursing care. Meanwhile, the '2030 Problem'—characterized by concerns over skyrocketing social security costs due to shortages of doctors, nurses, and care staff, as well as widening regional medical disparities—is emerging as a social issue. To solve the '2030 Problem,' it is essential to realize community-based integrated care that supports citizens throughout their lives, from health maintenance to disease treatment, and the widespread adoption of PHR services is required as a mechanism for information linkage.

However, the widespread adoption of PHR services involves many stakeholders, including citizens, families, medical professionals, and local governments, and requires service support across a wide range of areas. Therefore, it has been necessary to strengthen provided functions and expand the user base through collaboration between service providers.

Since 2020, TIS has provided the 'Healthcare Passport,' a PHR service that allows individuals to safely and bidirectionally share health and medical information with medical professionals and family members. While it has a proven track record in implementation by local governments and administrative bodies based on strengths such as data linkage with large hospitals and communication support among medical professionals, it has faced challenges in expanding its user base independently.

For the past 12 years, Welby has provided 'Welby My Karte,' which supports self-management related to health—such as blood pressure, blood glucose, exercise, and diet—for patients with lifestyle-related diseases like diabetes and hypertension, as well as for medical institutions conducting prevention. It boasts the largest scale among PHR services used in clinical settings. The various apps provided by Welby have been downloaded over 1.23 million times, and 'Welby My Karte' has been introduced in approximately 7,000 medical institutions. Conversely, achieving medical institution linkage and deployment to local governments has been a challenge.

Therefore, TIS and Welby concluded a business alliance agreement in the PHR business in February 2026 to develop regional medical institution linkage and network construction using PHR, and to expand business in lifestyle-related diseases, cancer, and other disease areas, including pre-symptomatic and preventive care. Now, as a new service aimed at realizing community-based integrated care, they are launching 'Healthcare Passport plus.'

Overview of Initiatives The main initiatives to accelerate the promotion of community-based integrated care in local governments and medical institutions...