Okada Manila, an integrated resort located in Manila, Philippines, is enhancing its initiatives for the Japanese market, focusing on improving its acceptance system and the quality of experience for Japanese guests.

In recent years, with the recovery of international travel, the preferences of Japanese travelers have diversified, increasing the demand for comfort, language support, and personalized services. Against this backdrop, Okada Manila has positioned the Japanese market as a key target and is rolling out various measures.

Okada Manila is a world-class integrated resort in Asia, having earned the highest '5-star' rating from the Forbes Travel Guide for its hotel for seven consecutive years, with its spa also receiving the same rating. The vast 30-hectare property—equivalent to approximately six Tokyo Domes—houses a luxury hotel with 1,001 rooms, over 40 restaurants, a shopping area with more than 80 brands, world-class spa facilities, and a spectacular fountain show covering approximately 37,000 square meters. The integration of stay, dining, shopping, and entertainment offers visitors a multifaceted, high-quality resort experience.

The resort continuously improves services for international guests, with a special emphasis on Japanese visitors. This includes enhancing the acceptance system in terms of language support, hospitality, and interior design, considering cultural backgrounds and usage scenarios. These efforts aim to provide a comfortable and reassuring environment for visitors from Japan. As part of these efforts, the dedicated lounge 'ARIAKE' for Japanese guests has been opened.

'ARIAKE': A High-Quality Space for Japanese Guests

'ARIAKE' is a lounge that combines calmness and sophistication, incorporating Japanese aesthetic sensibilities and hospitality. Designed with a focus on privacy and comfort, it allows guests to spend their time in a relaxing manner.

The lounge features a bar and dining services, offering Japanese light meals and a wide variety of drinks 24 hours a day. Furthermore, it is staffed with Japanese-speaking personnel, ensuring a comfortable environment for Japanese guests. Designed to be suitable for private gatherings and small-scale events, it can be utilized for a wide range of occasions.

Okada Manila aims to continue expanding services and enhancing the value of experiences for the Japanese market, striving to establish itself as a preferred international destination for Japanese guests while meeting their diverse needs.

Facility Overview

Name: ARIAKE

Location: Okada Manila Pearl Wing, UG Floor

Address: New Seaside Drive, Entertainment City, Parañaque City, Philippines

Business Hours: 24 hours

Key Features: - A dedicated space for premium experiences - Sophisticated interior and service design incorporating Japanese aesthetics - 24/7 Japanese light meals and drink service - Lounge environment emphasizing privacy and comfort - Dedicated support by Japanese-speaking staff - 24/7 membership service counter

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  • Source: PR TIMES
  • Category: News