Shimizu Corporation Adopts 'Techtouch' for 15,000-Employee DX Infrastructure to Reduce Inquiry Workload and Stabilize System Usage
Shimizu Corporation has implemented the Digital Adoption Platform 'Techtouch' for its entire workforce of 15,000. The rollout across six major systems aims to cut support costs and promote the use of standard software functions.
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- 📰 Published: April 21, 2026 at 11:00
- 🔍 Collected: April 21, 2026 at 11:31 (31 min after Published)
- 🤖 AI Analyzed: April 21, 2026 at 12:37 (1h 5m after Collected)
Techtouch Inc., the provider of the No.1 Digital Adoption Platform (DAP) in Japan, has announced that Shimizu Corporation adopted its 'Techtouch' solution. The implementation targets 15,000 employees and covers six core business systems, including a custom-built cost management application.
Faced with the '2024 Problem'—labor regulations restricting overtime in the construction sector—Shimizu sought to alleviate administrative burdens and boost productivity. By utilizing Techtouch, the company can provide real-time navigation and tooltips directly on top of existing software without any system modifications. This initiative is designed to reduce the volume of internal inquiries and ensure that standard system functions are utilized efficiently across the organization.
Techtouch currently serves over 9 million users and is widely adopted by major corporations and government agencies. The company recently launched 'AI Central Voice' for high-precision qualitative data analysis, further supporting enterprises in maximizing their potential through technology.
Faced with the '2024 Problem'—labor regulations restricting overtime in the construction sector—Shimizu sought to alleviate administrative burdens and boost productivity. By utilizing Techtouch, the company can provide real-time navigation and tooltips directly on top of existing software without any system modifications. This initiative is designed to reduce the volume of internal inquiries and ensure that standard system functions are utilized efficiently across the organization.
Techtouch currently serves over 9 million users and is widely adopted by major corporations and government agencies. The company recently launched 'AI Central Voice' for high-precision qualitative data analysis, further supporting enterprises in maximizing their potential through technology.