[Column Published] Why did inquiries surge by over 1.5 times ahead of the FY2026 KYOKAI KENPO regulatory revision?

## TechnoA: Supporting Health Checkup Operations

TechnoA, Inc. (Headquarters: Gifu City, Gifu Prefecture; Representative Director: Koji Yamazaki), provider of the comprehensive health checkup support system 'iD-Heart,' published a column on its website on Wednesday, May 20, 2026, focused on the FY2026 KYOKAI KENPO regulatory revision.

### Series Column: 'TechnoA: Supporting Health Checkup Operations' — From the frontline of Medical DX and Preventive Medicine

Are you feeling anxious about the KYOKAI KENPO regulatory revision? 2026 support data reveals 'the voice of the frontline' and TechnoA's approach.

https://www.id-heart.com/media/023

### Background of the Publication

KYOKAI KENPO (Japan Health Insurance Association) is a public medical insurance program covering approximately 40 million employees of small and medium-sized enterprises and their families. Enrollees receive cost subsidies for lifestyle disease preventive checkups and medical examinations. This subsidy system underwent significant revisions starting in FY2026.

TechnoA responded to inquiries from user medical institutions nationwide, providing a total of 580 support sessions over the three months from January to March 2026. Believing that making these support records public as data would contribute to other medical institutions facing similar challenges, the company compiled these findings into a column.

### Monthly Inquiry Trends for KYOKAI KENPO Operations

Inquiries surged particularly in March to 263 cases, a 54% increase from the previous month and over 1.5 times the volume. This data reflects how medical institutions across the country were simultaneously preparing ahead of the April implementation.

By type, 'procedure verification' accounted for 49%, and 'functional questions' accounted for 23%, with confirmation and preparation-related inquiries making up over 70% of the total. This reveals the high level of preparation among frontline staff who want to ensure their facility's settings are correct.

### TechnoA's Approach: Insights from 580 Support Sessions

During this regulatory revision period, TechnoA supported medical institutions through both system updates and frontline operational assistance.

#### 1. System-side Response
TechnoA updated 'iD-Heart' in line with KYOKAI KENPO changes and delivered programs to medical institutions sequentially. Building on the peace of mind that "TechnoA handles the system side," the company established an environment allowing frontline staff to focus on checking settings and mastering operations.

#### 2. Support-side Response: Supporting the Frontline with Three Pillars

* **Proactive Proposals**: Sharing the big picture, such as "If you input sample data before the program update, subsequent verification will be smoother," to proactively prevent anxiety.
* **Explaining from Regulatory Context**: Explaining both the institutional context and system operations, such as "If you receive this type of notification from KYOKAI KENPO, you can respond with these system settings."
* **In-depth Operational Proposals**: Providing procedures for primary checks and operational confirmation for new staff. TechnoA's support is characterized by "accompaniment support" that goes beyond just answering immediate questions.

### About this Column

This content is a useful resource for medical institutions struggling with regulatory compliance and those considering implementing iD-Heart. Please refer to the full column for details.