TalentX Releases Guide to "Engagement and Referral Hiring" to Enhance Employee Experience and Create Organizational Fans

Tokyo, Japan – May 28, 2024 – TalentX Inc. (Headquarters: Shinjuku, Tokyo; President and CEO: Takashi Suzuki; Stock Code: 330A; hereinafter referred to as "the Company") is pleased to announce the release of its white paper, "Engagement and Referral Hiring," which systematically explains the know-how for improving employee experience (EX) and creating organizational fans through referral hiring. This document unravels the essential structural challenges that prevent referral hiring from taking root, and specifically explains practical approaches to transform the entire organization into a hiring engine while simultaneously enhancing employee experience (EX) and candidate experience (CX). (Free Download Here: https://bit.ly/3RQqIPm) ■Background of the Announcement: Transitioning to True Referral Hiring from the Structural Challenge of "No Referrals Despite Incentives" Currently, approximately 60% (*) of companies have introduced referral hiring, yet they face the situation where "referrals are difficult to obtain." Behind this lies organizational cultural challenges where employees cannot sufficiently articulate the appeal and vision of their company, and the fundamental factor of not having opportunities to discuss these in their daily work. In achieving "Talent Acquisition," which strategically acquires excellent human resources based on mid-to-long-term management strategies, "referral hiring" is not merely a recruitment channel. It is an extremely important strategy that enhances employee engagement, cultivates them into fans of the company, and leverages that trust to have them introduce suitable candidates. The very experience of articulating and sharing the appeal and reality of working at the company enhances employee experience (EX), and as a result, it can become the foundation of a strong organization, extending beyond just recruitment. To present such referral hiring mechanisms and practical measures, this white paper has been published. (*) Source: 2025 TalentX Recruitment Marketing Survey (https://mytalent.jp/lab/resource_381/) ■Structure and Main Contents of this White Paper This white paper systematically explains the "Positioning of Referral Hiring in Talent Acquisition" and "Practical Methods to Prevent Formalization and Ensure Retention" with the following structure. (Free Download Here: https://bit.ly/3RQqIPm)

Positioning of Talent Acquisition and Referral Hiring: The importance of connecting through company fans and trust in "Talent Acquisition," which strategically acquires human resources while incorporating a marketing mindset. Relationship between Engagement and Referral Hiring: The significance of referral hiring in simultaneously enhancing employee experience (EX) and candidate experience (CX). The Real Reason Why Referral Hiring Fails to Take Root: Factors of the structural challenge of "difficulty in obtaining referrals," and the mechanism by which enhancing engagement directly leads to recruitment success. Specific Measures for Referral Hiring that Enhance Engagement: Practical approaches to create a virtuous cycle of referral hiring by engaging employees through empathy, providing pathways that lower the barrier to referrals, and designing experiences that make employees "want to refer." Companies that are providing referral incentives (rewards) but are struggling with a lack of spontaneous referrals from employees. Companies where the referral system itself has become a mere formality, with low internal recognition and interest. Companies aiming to foster a strong organization and culture that resonates with their philosophy and values. ■About "MyTalent Platform," an AI-Native Integrated Talent Acquisition Platform that Achieves "Assetization" of Human Capital "MyTalent Platform" is Japan's first (*) AI-native integrated talent acquisition platform that achieves sustainable acquisition of excellent human resources all-in-one. Based on a recruitment CRM, it highly integrates all functions from branding to talent pools, referrals, and candidate management. AI functions not merely as an efficiency tool but as a strategic core engine for designing individually optimized candidate experiences (CX), supporting the entire process from attraction, relationship building, selection, hiring, to post-hire success. The core concept of "AI-Native Recruitment" is "AI drives connections, Humans drive engagement." AI autonomously handles administrative tasks and matching judgments, allowing HR personnel to focus on essential human-centric tasks such as "individually optimized relationship building" that aligns with each candidate's values, "attractiveness building" that deeply conveys the company's appeal, and "final decision-making" that influences the future of the organization. This is an "investment" for creating the future of the company, going beyond mere operational efficiency. ("MyTalent Platform" Service Site: https://mytalent.jp) (*) Self-researched (as of March 2026, for an "Integrated Talent Acquisition Platform" in Japan) ■About TalentX Inc. TalentX Inc. develops and operates "MyTalent Platform," an AI-native integrated talent acquisition platform that enables AI-native recruitment. Through Japan's first recruitment CRM, recruitment branding, referral hiring, alumni hiring, and candidate management, it supports companies' "Talent Acquisition (sustainable acquisition of excellent human resources)" all-in-one. Furthermore, beyond technology, it provides strategic HR execution support services such as strategic RPO services that design and support recruitment strategies, and the professional freelance HR service "Sugoi Jinji." By combining technology, strategy, and execution support, the company aims to realize a society that maximizes the potential of people and organizations. 【Company Overview】 Company Name: TalentX Inc. (Stock Code: 330A) Location: Kagurazaka Plaza Bldg. G Floor, 4-8 Kagurazaka, Shinjuku-ku, Tokyo 162-0825 Representative: Takashi Suzuki, President and CEO Established: May 28, 2018 Company HP: https://talentx.co.jp "MyTalent Platform" Service Site: https://mytalent.jp