Synology Named a Strong Performer in Gartner™ Voice of the Customer for Backup and Data Protection Platforms

TOKYO, Japan – May 11, 2026 – Synology today announced its inclusion in the “2026 Gartner Voice of the Customer for Backup and Data Protection Platforms” report. Synology was recognized as one of the “Strong Performers,” achieving a 98% “willingness to recommend” rating from IT leaders for its data protection solutions within the research.

“Synology’s recognition in this report validates the strong market momentum ActiveProtect has built since its launch,” said Jia-Yu Liu, Executive Vice President of Synology’s Data Protection Group. “As cyber threats and infrastructure complexities continue to grow, organizations are seeking simple, cost-effective ways to protect their data. This shift has created a clear trend where ActiveProtect offers a more efficient data protection approach, replacing traditional and distributed solutions.”

Currently, Synology’s data protection solutions protect over 31 million enterprise workloads worldwide, helping organizations securely operate mission-critical environments and IT infrastructure. The “2026 Gartner Voice of the Customer for Backup and Data Protection Platforms” report aggregates feedback from 55 verified end-users of Synology solutions. As of December 31, 2025, Synology has achieved an overall rating of 4.9/5.

The full 2026 “Gartner Voice of the Customer for Backup and Data Protection Platform” report can be read here: https://www.gartner.com/document-reader/document/7630729?ref=solrAll&refval=549531721& (Access for Gartner subscribers only)

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About Synology

Synology stands at the forefront of data management, continuously innovating and adopting evolving technologies to offer new possibilities. Beyond solutions for data storage and backup, file collaboration, video management, and network infrastructure, all with one goal in mind: to provide a unified platform that simplifies IT management while driving digital transformation for businesses worldwide.