Stock Inc. (President and CEO: Daisuke Sawamura, Head Office: Chuo-ku, Tokyo; hereinafter 'the company') announces the release of an interview article and video featuring Up Co., Ltd. (President and CEO: Tatsuo Konan, Head Office: Nishinomiya, Hyogo; hereinafter 'Up'), discussing their implementation of the company's knowledge management tool 'Narekan'.

Watch the video: Up's Use Case of 'Narekan'

In this case study, we interviewed the team responsible for Up's knowledge management project, covering the background and selection rationale for adopting Narekan, how it is being used, and the changes observed after implementation.

Up on the Impact of Implementing 'Narekan'

Up, celebrating its 50th anniversary, had long managed field expertise on servers. However, finding necessary information was time-consuming, leading to challenges such as 'information exists but cannot be found'.

To rebuild its knowledge management system, Up introduced Narekan. The decisive factors were its user-friendly interface, accessible regardless of IT literacy, and high-precision search functionality enabling rapid access to needed information.

Following Narekan's implementation, team members reported that 'the burden on both questioners and responders has decreased significantly, and operational load has been reduced to about one-tenth of what it was'.

About the Knowledge Management Tool 'Narekan'

Narekan is a tool that enables immediate access to internal knowledge.

Even users from 'non-IT companies' can effortlessly aggregate knowledge and perform high-precision searches. Furthermore, leveraging the latest generative AI features, Narekan enables mechanisms where users are naturally drawn into knowledge contribution and ensures that knowledge remains accurate and up-to-date.

Narekan has been adopted by numerous companies across various industries and departments, making it a definitive knowledge management solution for organizations ranging from 100 to tens of thousands of employees.

Company Overview

Company Name: Up Co., Ltd.

Representative: President and CEO Tatsuo Konan

Founded: October 18, 1977 (Showa 52)

Head Office: 4-8 Takamatsu-cho, Nishinomiya, Hyogo, 2F Plera Nishinomiya

Employees: 506 (as of March 31, Reiwa 7)

Business: Comprehensive educational services for children, elementary, junior high, high school, university students, and working adults

URL: https://up-edu.com/our-profile/

Company Name: Stock Inc.

Representative: President and CEO Daisuke Sawamura

Founded: April 2014

Head Office: 4F, JMF Higashi-Nihonbashi 01, 2-8-3 Higashi-Nihonbashi, Chuo-ku, Tokyo

Certifications: ISO/IEC 27001:2022, ISO/IEC 27017:2015

Business: Planning, development, operation, and sales of the knowledge management tool 'Narekan' and the information-sharing tool 'Stock'

URL: https://www.stock-app.info/corporate/

FACT BOX

  • Source: PR TIMES
  • Category: Partnership
  • Products / services: Stock