STANDARD Publishes Case Study on Supporting Taiju Life’s DX Talent Development and Generative AI Solution Adoption

STANDARD Inc., which has supported digital transformation (DX) promotion and in-house capability building at more than 1,500 companies, mainly large enterprises, has published a case study on its hands-on support for Taiju Life Insurance Company in developing DX talent, improving operational efficiency, and adopting generative AI solutions. The case study introduces the background and challenges faced by Taiju Life Insurance, as well as the company’s efforts and determination to create a company-wide environment that could turn DX initiatives into continuous action. Key challenges included defining a concrete DX promotion structure and talent development policy; selecting an effective curriculum for people who would lead workplace transformation; concerns that initiatives could stall due to organizational barriers such as busy schedules and lack of understanding from others; and the absence of a mechanism to connect learning with practical outcomes, investment decisions, and project development. STANDARD’s support included preliminary learning using TalentQuest assessment and e-learning; a six-day hands-on workshop integrating DX mindset, planning, and data utilization; follow-up training that reviewed issue-based initiative planning methods and added project management elements; support for creating quick wins using generative AI; and curriculum improvements for the second and third cohorts based on feedback from the first cohort. The results included company-wide visualization of DX skills and progress in talent development discussions by using DSS as a common standard across the group; clearer materials for considering specialist talent development through multifaceted analysis by industry comparison, department, and position; and a two-point average increase in assessment scores after e-learning. Success factors included deeper learning of both business analysis and data analysis methods, which improved training effectiveness and planning accuracy; high-quality hands-on support tailored to individual challenges and focused on seriously improving plan quality; creation of practical outcomes and facilitation of investment decisions through DX proposal creation and presentations; securing a promotion structure, including budgeting, for five selected initiatives out of seven proposed measures; maintaining participants’ motivation, psychological safety, and engagement through executive-level commitment, involvement of senior roles, executive interviews, and ongoing follow-up; and continuously improving the program over a three-year initiative. Taiju Life Insurance stated that the focus of this initiative was not to end DX as a one-time training program or idea-generation activity, but to develop people who can face workplace issues directly, involve stakeholders, and connect actions to execution and results. The company believes that adopting digital technology should not become the goal itself; what is essential is talent that can proactively think about how to use technology to improve the value of operations and business, then take action. STANDARD participated as an external partner and gradually built the program through sincere discussions based on Taiju Life’s challenges and realities. The program emphasizes not only acquiring knowledge about digital technology and data, but also continuously asking why the initiative is necessary, whether it is truly feasible in the workplace, and what outcomes can be expected, while making plans concrete. Participants are expected to think through their proposals to the point where they can explain their validity and feasibility themselves, and the company feels this experience helps them view their own work from a broader perspective and develop higher-level judgment. STANDARD’s mission is to make human-centered digital transformation the standard. The company leads Japanese enterprises in building in-house DX capabilities, using insights gained from supporting more than 1,500 companies to provide one-stop services from talent development and strategy planning to AI implementation. STANDARD advocates transformation centered on people, beginning with changes in employee mindset. Through its proprietary DX individualized education platform, it provides curricula optimized for each company’s challenges and each employee’s level, raising digital literacy and practical capability across the organization. In addition, professional consultants lead projects with agile methods to shorten the time needed to monetize DX, one of the major barriers to transformation, and generate clear business impact in as little as three months. STANDARD provides hands-on partnerships that help companies seeking to build sustainable internal DX promotion structures achieve results through the shortest path.