[Full Use of kintone] Sales Expansion and Operational Efficiency Realized with MA x AI Telephony
Shanon and ICT Laboratories will co-host a webinar on April 16 demonstrating how integrating kintone with MA tools and AI phone support can boost sales and streamline operations.
📋 Article Processing Timeline
- 📰 Published: April 8, 2026 at 21:00
- 🔍 Collected: April 8, 2026 at 12:30
- 🤖 AI Analyzed: April 20, 2026 at 15:08 (290h 37m after Collected)
Shanon Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director and CEO: Hirofumi Yamazaki) will hold a seminar on Thursday, April 16, proposing optimal solutions for utilizing kintone tailored to front-line needs.
Click here for details and registration
https://smp.shanon.co.jp/public/seminar/view/59383?utm_source=prtimes&utm_medium=pr&utm_campaign=20260408
Webinar Content
While many companies have adopted kintone and can now centrally manage customers and projects, a significant number still face sales and support challenges such as 'dormant leads due to lack of approach' and 'inability to focus on core tasks because of daily phone handling and data entry.'
In this webinar, we will outline concrete measures to simultaneously achieve business growth and operational efficiency from two perspectives based on kintone: 'offensive sales activities' and 'defensive customer support.'
In the 'offensive' area responsible for generating business opportunities, we will introduce techniques to break through to dormant customers via email distribution and web tracking using the MA tool 'Shakeen,' which is available from 30,000 yen per month.
On the other hand, in the 'defensive' area that supports customer satisfaction and operational efficiency, we will explain ICT Laboratories' 'AI-shitel,' covering its 24/7 automated phone response and its kintone integration for call recording, automatic transcription, and summarization.
Content Details
In this seminar, two companies, Shanon Co., Ltd. and ICT Laboratories Co., Ltd., will take the stage. By interweaving their respective strong tools and case studies, they will propose the optimal kintone utilization strategies that fit front-line operations.
[Offense: Shanon] Unearthing dormant customers and acquiring business negotiations utilizing the MA tool 'Shakeen'
[Defense: ICT Laboratories] All phone support via kintone ~ Operational efficiency realized by AI x kintone ~
Event Overview
- Title: [Full Use of kintone] Sales Expansion and Operational Efficiency Realized with MA x AI Telephony
- Date and Time: Thursday, April 16, 14:00 - 15:00
- How to participate: A viewing URL will be sent on the day of the event.
- Participation fee: Free
- Target Audience: Corporate marketing and DX professionals
Click here for details and registration
https://smp.shanon.co.jp/public/seminar/view/59383?utm_source=prtimes&utm_medium=pr&utm_campaign=20260408
Webinar Content
While many companies have adopted kintone and can now centrally manage customers and projects, a significant number still face sales and support challenges such as 'dormant leads due to lack of approach' and 'inability to focus on core tasks because of daily phone handling and data entry.'
In this webinar, we will outline concrete measures to simultaneously achieve business growth and operational efficiency from two perspectives based on kintone: 'offensive sales activities' and 'defensive customer support.'
In the 'offensive' area responsible for generating business opportunities, we will introduce techniques to break through to dormant customers via email distribution and web tracking using the MA tool 'Shakeen,' which is available from 30,000 yen per month.
On the other hand, in the 'defensive' area that supports customer satisfaction and operational efficiency, we will explain ICT Laboratories' 'AI-shitel,' covering its 24/7 automated phone response and its kintone integration for call recording, automatic transcription, and summarization.
Content Details
In this seminar, two companies, Shanon Co., Ltd. and ICT Laboratories Co., Ltd., will take the stage. By interweaving their respective strong tools and case studies, they will propose the optimal kintone utilization strategies that fit front-line operations.
[Offense: Shanon] Unearthing dormant customers and acquiring business negotiations utilizing the MA tool 'Shakeen'
[Defense: ICT Laboratories] All phone support via kintone ~ Operational efficiency realized by AI x kintone ~
Event Overview
- Title: [Full Use of kintone] Sales Expansion and Operational Efficiency Realized with MA x AI Telephony
- Date and Time: Thursday, April 16, 14:00 - 15:00
- How to participate: A viewing URL will be sent on the day of the event.
- Participation fee: Free
- Target Audience: Corporate marketing and DX professionals
FAQ
What is the date of the seminar on kintone utilization hosted by Shanon Co., Ltd. and ICT Laboratories Co., Ltd.?
The seminar on kintone utilization hosted by Shanon Co., Ltd. and ICT Laboratories Co., Ltd. will be held on Thursday, April 16.
What are the two main business challenges that companies using kintone still face, according to the article?
Companies using kintone still face challenges such as dormant leads due to lack of approach and inability to focus on core tasks because of daily phone handling and data entry.
What is the name of the marketing automation tool offered by Shanon Co., Ltd. for engaging dormant customers?
The marketing automation tool offered by Shanon Co., Ltd. for engaging dormant customers is called 'Shakeen'.
How much does the MA tool 'Shakeen' cost per month, and what functions does it support?
The MA tool 'Shakeen' costs 30,000 yen per month and supports email distribution and web tracking to engage dormant customers.
What features does ICT Laboratories' 'AI-shitel' offer in integration with kintone for customer support?
ICT Laboratories' 'AI-shitel' offers 24/7 automated phone response, call recording, automatic transcription, and summarization when integrated with kintone.