medicalforce Surpasses 100 Clinics Implementing Its Health Insurance Treatment Feature

Over 100 Clinics Now Using Health Insurance Treatment Feature

Atomic Software Co., Ltd. (formerly Medical Force Inc.; HQ: Shinagawa-ku, Tokyo; CEO: Shoichi Hatanaka) is pleased to announce that the number of clinics using the health insurance treatment functionality of its all-in-one SaaS for clinics, 'medicalforce,' has surpassed 100.

Since its service launch in 2021, medicalforce has rapidly expanded its market share. The reason it continues to be the choice for many clinics is not only its ability to streamline clinic operations but also its comprehensive support system that assists with clinic management, including revenue growth and marketing effectiveness.

In recent years, there has been a rapidly growing need for a 'hybrid management' model, which combines private-pay and insured treatments, in fields like cosmetic surgery, dermatology, and plastic surgery where the service has a strong implementation record. To meet these market changes, medicalforce has been promoting the implementation and enhancement of its health insurance treatment functions, in addition to its existing private-pay features for resource booking, service management, CRM, and business administration. Even after the launch of the 'WebORCA' integration in February 2024, we continue to make ongoing updates that immediately reflect feedback from the front lines.

medicalforce integrates the entire process from reception to accounting into a single system, eliminating time loss between tasks and achieving a seamless, end-to-end operation. Among its features, the 'Medical Condition Assist Function,' which streamlines insurance claim processing, is particularly highly rated by hybrid clinics that offer both insured and private-pay treatments. This function assists with registering medical condition names based on the order details in the medical chart and automatically links to WebORCA, significantly reducing registration omissions and the effort required for verification.

The function supports not only medications but also surgeries, procedures, and tests. When assisting, it instantly suggests candidate medical condition names corresponding to medications, based not just on package inserts but also on actual successful insurance claim cases. This makes it possible to reduce claim rejections during submission.

### Other Developed Features (Partial List) - **Drug Package Inserts:** Instantly view official PDF package inserts from pharmaceutical companies within the medical chart. - **Family Booking Function:** Allows patients to book appointments for their family members all at once. - **Medication Quantity Calculation:** Assists in calculating the appropriate quantity of oral medication for patients under 15, based on their age and weight.

As a result of this thorough pursuit of 'usability on the front lines,' the number of clinics using the health insurance treatment feature has surpassed 100 in about two years since its release.

Customer Voice: Dr. Yuko Kikuchi, Director of Shibuya Lily Dermatology Clinic

'Given our location in Shibuya, our clinic focuses on a 'hybrid management' model, emphasizing how we can propose high-quality cosmetic dermatology services to patients who initially visit for insured treatments.

medicalforce integrates appointments, medical records, and accounting into one system, and I truly feel the ease of appointment management. In particular, because the status of both insured and private-pay appointments can be grasped at a glance on the same panel, we can flexibly adjust to the availability of consultation and treatment rooms. We can now create proactive, practical operations, such as making announcements in advance to prevent patients from waiting during busy times. The LINE chat function is also extremely useful. People considering cosmetic treatments, in particular, tend to have anxieties and questions about the procedures. Since medicalforce is cloud-based, we can respond quickly from anywhere, which I feel leads to patient reassurance and trust.

We were able to get our operations smoothly on track shortly after opening, thanks to the design that pursues on-site usability. I expect that as features like business analysis for insured treatments are further enhanced, the flow from patient acquisition to conversion to private-pay services will become more visible, making medicalforce a powerful partner in clinic management.'

About the All-in-One SaaS for Clinics, 'medicalforce'

medicalforce is an all-in-one SaaS for clinics. It supports both private-pay and insured treatments and is equipped with a rich set of features that align with clinic workflows, including electronic health records, appointment management, accounting, and inventory management.

Through functional development that closely aligns with on-site operations, we support the creation of an environment where clinics can concentrate on the medical services they should be focusing on.

**medicalforce Service Site** https://service.medical-force.com/

Company Profile

Company Name: Atomic Software Co., Ltd. CEO: Shoichi Hatanaka Location: 4th Floor, Sumitomo Fudosan Nishi-Gotanda Building, 3-6-21 Nishi-Gotanda, Shinagawa-ku, Tokyo Established: November 2020 Business Activities: - Development and provision of 'medicalforce,' an all-in-one SaaS for clinics - Development and provision of 'Keibi Force,' an all-in-one SaaS for security service providers