Customedia Builds 'Scrollcafe' Senior Online Community for Scroll
Customedia supported Scroll in building 'Scrollcafe', a members-only online community for women over 50 to share daily lives, prevent digital isolation, and feed customer voices back into product planning.
📋 Article Processing Timeline
- 📰 Published: June 4, 2026 at 20:55
- 🔍 Collected: June 4, 2026 at 12:05
- 🤖 AI Analyzed: June 6, 2026 at 22:47 (58h 41m after Collected)
Customedia Co., Ltd. (HQ: Osaka, Representative Director: Koji Miyazaki) has built 'Scrollcafe,' a senior-focused online community site launched by apparel mail-order major Scroll Co., Ltd. (HQ: Shizuoka, Representative: Tomohisa Tsurumi). In aging Japan, social isolation among seniors, particularly women in their 50s and older, is a critical issue as they face digital barriers. Scrollcafe aims to provide a safe place where these women can share their daily lives, express themselves freely beyond their family roles, and connect. Key features of Scrollcafe include: 1) A safe members-only community for Scroll users; 2) Posting and interaction features to share daily events and fashion tips; and 3) A feedback loop to reflect user comments directly into next-generation product designs. Customedia served as a collaborative partner, working closely with Scroll to design a senior-friendly UI and address operational challenges, rather than just acting as a system vendor. The platform aims to become an industry benchmark for senior communities.
FAQ
What kind of service is Scrollcafe?
It is a member-only online community site launched by Scroll Co., Ltd. where seniors can share their daily lives and interact safely.
Who built this system?
Customedia Co., Ltd., which provides platform construction systems, built it as a development partner for Scroll.
How much is the usage fee?
There is no mention of usage fees in the press release.
Where are Scroll and Customedia located?
Scroll is located in Chuo-ku, Hamamatsu City, Shizuoka Prefecture, and Customedia is located in Kita-ku, Osaka City, Osaka Prefecture.
What is the background of launching this project?
To resolve digital loneliness among seniors and to provide a place of interaction where Scroll, a mail-order company, can connect customers bidirectionally.