Customedia's "Platform Marugoto Service" Selected for Japan Productivity Center's "Japan Service Innovation 2025"
Key facts
- Customedia's "Platform Marugoto Service" Selected for Japan Productivity Center's "Japan Service Innovation 2025"
- Customedia's service has been selected for the Japan Productivity Center's "Japan Service Innovation 2025".
- Date: March 28, 2026
Direct answer
Customedia's service has been selected for the Japan Productivity Center's "Japan Service Innovation 2025".
- Citation
- Customedia's "Platform Marugoto Service" Selected for Japan Productivity Center's "Japan Service Innovation 2025" (March 28, 2026)
- Source
- PR Times
- Date
- March 28, 2026
Customedia's service has been selected for the Japan Productivity Center's "Japan Service Innovation 2025".
📋 Article Processing Timeline
- 📰 Published: March 28, 2026 at 21:06
- 🤖 AI Analyzed: May 26, 2026 at 21:27 (1416h 20m after Published)
Customedia Inc. (Head Office: Osaka City, Osaka Prefecture, President: Koji Miyazaki, hereinafter referred to as "Our Company") is pleased to announce that its platform development service, "Platform Marugoto Service," which fully supports new business development, was selected on March 25th by the Service Industry Productivity Council of the Japan Productivity Center (Chiyoda-ku, Tokyo, Chairman: Kazutaka Maeda) as part of "Japan Service Innovation 2025."
Page regarding the award: https://service-safari.jp/servicei2025/
About "Japan Service Innovation 2025"
"Japan Service Innovation" is an initiative organized by the Service Industry Productivity Council (SPRING) of the Japan Productivity Center, which selects and publicizes leading examples of excellent service innovation to contribute to the improvement of productivity in the service industry. Excellent initiatives are compiled from a diverse range of cases obtained through initiatives such as the Japan Service Award and the Japan Customer Satisfaction Index (JCSI) survey.
Organizer: Service Industry Productivity Council, Japan Productivity Center
In this selection, Customedia's "Platform Marugoto Service" was primarily evaluated for the following points:
Selected Service List: Customedia Inc. (No. 20) https://service-safari.jp/pdf/si2025_list.pdf
- Ability to provide an MVP (Minimum Viable Product) quickly by maintaining a "template" for platform development based on know-how gained from over 800 development achievements.
- Establishment of a system that allows customers to repeatedly test and pivot (change direction) after launching their services into the market, enabling high-precision development.
- Good know-how obtained from this series of development activities.
- Feedback of Bad know-how to improve the accuracy of the "template" and accumulate knowledge and skills.
- Realization of a "Value Co-creation Service Model" that aims for sharing.
Selected Company Introduction Page (Customedia): https://service-safari.jp/case_a/3578/
About "Platform Marugoto Service" which fully supports new business development
To increase the success rate of new businesses, which are said to have a "high birth and high death" rate, we provide system development tailored to the growth phase of the business...
Page regarding the award: https://service-safari.jp/servicei2025/
About "Japan Service Innovation 2025"
"Japan Service Innovation" is an initiative organized by the Service Industry Productivity Council (SPRING) of the Japan Productivity Center, which selects and publicizes leading examples of excellent service innovation to contribute to the improvement of productivity in the service industry. Excellent initiatives are compiled from a diverse range of cases obtained through initiatives such as the Japan Service Award and the Japan Customer Satisfaction Index (JCSI) survey.
Organizer: Service Industry Productivity Council, Japan Productivity Center
In this selection, Customedia's "Platform Marugoto Service" was primarily evaluated for the following points:
Selected Service List: Customedia Inc. (No. 20) https://service-safari.jp/pdf/si2025_list.pdf
- Ability to provide an MVP (Minimum Viable Product) quickly by maintaining a "template" for platform development based on know-how gained from over 800 development achievements.
- Establishment of a system that allows customers to repeatedly test and pivot (change direction) after launching their services into the market, enabling high-precision development.
- Good know-how obtained from this series of development activities.
- Feedback of Bad know-how to improve the accuracy of the "template" and accumulate knowledge and skills.
- Realization of a "Value Co-creation Service Model" that aims for sharing.
Selected Company Introduction Page (Customedia): https://service-safari.jp/case_a/3578/
About "Platform Marugoto Service" which fully supports new business development
To increase the success rate of new businesses, which are said to have a "high birth and high death" rate, we provide system development tailored to the growth phase of the business...
FAQ
What is Customedia Inc.'s 'Platform Marugoto Service' and what does it fully support for new businesses?
Customedia Inc.'s 'Platform Marugoto Service' is a platform development service that offers comprehensive support for new business development initiatives.
Which organization selected Customedia's 'Platform Marugoto Service' for inclusion in 'Japan Service Innovation 2025'?
The Service Industry Productivity Council of the Japan Productivity Center, chaired by Kazutaka Maeda, selected the 'Platform Marugoto Service'.
On what specific date was Customedia's 'Platform Marugoto Service' officially selected as part of 'Japan Service Innovation 2025'?
The 'Platform Marugoto Service' by Customedia Inc. was officially selected on March 25th to be included in the 'Japan Service Innovation 2025' program.
What is the primary objective of the 'Japan Service Innovation' initiative, organized by the Japan Productivity Center?
The 'Japan Service Innovation' initiative aims to improve service industry productivity by selecting and publicizing exemplary cases of outstanding service innovation.
Name two key evaluation points for Customedia's 'Platform Marugoto Service' that led to its selection for 'Japan Service Innovation 2025'.
Key evaluation points included its ability to quickly provide an MVP based on over 800 achievements and a system for customers to repeatedly test and pivot services.