Facility Management Application 'Gencone' Launched at Public Facilities in Niseko, Hokkaido
Sensyn Robotics, in partnership with Aeon Delight Hokkaido, has introduced the 'Gencone' facility management app and IoT sensors to public facilities in Niseko Town to solve labor shortages.
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- 📰 Published: April 6, 2026 at 19:00
- 🔍 Collected: April 6, 2026 at 10:31
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Sensyn Robotics, Inc. (Headquarters: Shinagawa-ku, Tokyo; President and CEO: Takuya Kitamura; hereinafter 'Sensyn Robotics'), a leading company in social infrastructure DX, announces the introduction of its facility management application 'Gencone' along with temperature and motion sensors at public facilities in Niseko Town, Hokkaido. This deployment was facilitated through Aeon Delight Co., Ltd. Hokkaido Branch (Hokkaido Branch: Sapporo City, Hokkaido; Branch Manager: Yasushi Mitsukuni; hereinafter 'Aeon Delight Hokkaido'). The implementation of 'Gencone' was promoted by Aeon Delight Hokkaido, leading to its introduction in Niseko Town. This initiative aims to solve regional challenges such as labor-saving in facility management and the worsening labor shortage.
## Background
For many local governments, the aging of public facilities, increasing maintenance costs, and a declining working population due to a shrinking and aging demographic have become severe issues. Particularly in tourist destinations in Hokkaido, the number of users fluctuates greatly depending on the season, requiring the maintenance of high-quality facility environments while optimizing the frequency of cleaning and maintenance. Conventional facility management required confirming the situation via phone or email when a defect occurred, and the person in charge had to visit the site each time. This led to challenges where not only did responses take time, but information sharing and task management were also prone to becoming highly individualized.
## Overview of Implementation and Use of 'Gencone'
To solve these challenges, Aeon Delight Hokkaido introduced Sensyn Robotics' 'Gencone' to public facilities (Annupuri Toilet) in Niseko Town. 'Gencone' is an application that allows efficient management and sharing of information related to facilities and equipment on the cloud.
This deployment combines the remote monitoring service provided by Aeon Delight Hokkaido for this initiative with 'Gencone'.
・Remote site verification utilizing 360° panorama cameras and blueprints
By linking panoramic images inside the facility taken with a 360° camera with blueprints, the site conditions can be intuitively grasped without physically going to the site. This dramatically reduces travel time and the number of visits, enabling swift situational judgment and response instructions. Compared to conventional operations, the labor required for site verification is expected to be reduced by approximately one-third, contributing to operational efficiency and reduced response costs.
・Operational efficiency through centralized information management
By registering defect situations in 'Gencone' along with photos taken on smartphones, all relevant parties can share information in real time. By pre-registering information such as equipment model numbers, the entire process from identifying the repair location to obtaining estimates can be centrally managed within the app.
## Background
For many local governments, the aging of public facilities, increasing maintenance costs, and a declining working population due to a shrinking and aging demographic have become severe issues. Particularly in tourist destinations in Hokkaido, the number of users fluctuates greatly depending on the season, requiring the maintenance of high-quality facility environments while optimizing the frequency of cleaning and maintenance. Conventional facility management required confirming the situation via phone or email when a defect occurred, and the person in charge had to visit the site each time. This led to challenges where not only did responses take time, but information sharing and task management were also prone to becoming highly individualized.
## Overview of Implementation and Use of 'Gencone'
To solve these challenges, Aeon Delight Hokkaido introduced Sensyn Robotics' 'Gencone' to public facilities (Annupuri Toilet) in Niseko Town. 'Gencone' is an application that allows efficient management and sharing of information related to facilities and equipment on the cloud.
This deployment combines the remote monitoring service provided by Aeon Delight Hokkaido for this initiative with 'Gencone'.
・Remote site verification utilizing 360° panorama cameras and blueprints
By linking panoramic images inside the facility taken with a 360° camera with blueprints, the site conditions can be intuitively grasped without physically going to the site. This dramatically reduces travel time and the number of visits, enabling swift situational judgment and response instructions. Compared to conventional operations, the labor required for site verification is expected to be reduced by approximately one-third, contributing to operational efficiency and reduced response costs.
・Operational efficiency through centralized information management
By registering defect situations in 'Gencone' along with photos taken on smartphones, all relevant parties can share information in real time. By pre-registering information such as equipment model numbers, the entire process from identifying the repair location to obtaining estimates can be centrally managed within the app.