Chatbot 'Satto FAQ' Launches 'Automatic Translation Function' Option

Sansou Systems Co., Ltd. (Headquarters: Taito-ku, Tokyo; Representative Director and President: Hitoshi Murakami; hereinafter, "the Company") announced that it has begun offering a new "Automatic Translation Function" as an option for its chatbot service "Satto FAQ," which it developed and provides, starting March 11, 2026. With this function, the chat screen can be displayed according to the user's language, and foreign language inquiries can be automatically translated. This enables smooth customer support for domestic and international users through multilingual inquiry handling. 'Satto FAQ' Service Site: https://www.satfaq.jp/

Overview of the Automatic Translation Function 1. Automatic Translation Display of Chat Screen When starting a chat, if the browser's language setting is a foreign language, the content displayed on the screen will be translated and shown in the set language.

[Image: When launched with the browser language set to "Japanese"] [Image: When launched with the browser language set to "English"]

2. Automatic Translation of Responses to Foreign Language Questions It automatically determines what language the user's question is in and responds in that language. (Example: When asked "About the product")

[Image: When asked in "Japanese"] [Image: When asked in "English"]