Chatbot 'Satto FAQ' Launches 'Automatic Translation Function' Option
Sansou Systems has launched an 'Automatic Translation Function' option for its chatbot 'Satto FAQ' starting March 11, 2026. This feature enables chat screen display according to the user's language and automatic translation for foreign language inquiries, aiming to provide smooth customer support for domestic and international users through multilingual correspondence.
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- 📰 Published: April 7, 2026 at 23:00
- 🔍 Collected: April 7, 2026 at 14:30
- 🤖 AI Analyzed: April 20, 2026 at 20:03 (317h 32m after Collected)
Sansou Systems Co., Ltd. (Headquarters: Taito-ku, Tokyo; Representative Director and President: Hitoshi Murakami; hereinafter, "the Company") announced that it has begun offering a new "Automatic Translation Function" as an option for its chatbot service "Satto FAQ," which it developed and provides, starting March 11, 2026.
With this function, the chat screen can be displayed according to the user's language, and foreign language inquiries can be automatically translated. This enables smooth customer support for domestic and international users through multilingual inquiry handling.
'Satto FAQ' Service Site: https://www.satfaq.jp/
■ Overview of the Automatic Translation Function
1. Automatic Translation Display of Chat Screen
When starting a chat, if the browser's language setting is a foreign language, the content displayed on the screen will be translated and shown in the set language.
[Image: When launched with the browser language set to "Japanese"]
[Image: When launched with the browser language set to "English"]
2. Automatic Translation of Responses to Foreign Language Questions
It automatically determines what language the user's question is in and responds in that language.
(Example: When asked "About the product")
[Image: When asked in "Japanese"]
[Image: When asked in "English"]
With this function, the chat screen can be displayed according to the user's language, and foreign language inquiries can be automatically translated. This enables smooth customer support for domestic and international users through multilingual inquiry handling.
'Satto FAQ' Service Site: https://www.satfaq.jp/
■ Overview of the Automatic Translation Function
1. Automatic Translation Display of Chat Screen
When starting a chat, if the browser's language setting is a foreign language, the content displayed on the screen will be translated and shown in the set language.
[Image: When launched with the browser language set to "Japanese"]
[Image: When launched with the browser language set to "English"]
2. Automatic Translation of Responses to Foreign Language Questions
It automatically determines what language the user's question is in and responds in that language.
(Example: When asked "About the product")
[Image: When asked in "Japanese"]
[Image: When asked in "English"]
FAQ
What can the 'Satto FAQ' automatic translation feature do?
It can display the chat screen according to the user's browser language and automatically translate inquiries in foreign languages.
When did this feature become available?
It became available as an option starting March 11, 2026.
What type of businesses benefit from this feature?
Businesses that receive a lot of inquiries from domestic and international customers, or those aiming for global expansion, benefit the most.