Salesforce 已在日本為 Slack 推出四項由 AI 驅動的新功能，包括 AI 技能與深度研究，旨在透過自動化任務、執行複雜分析以及與 Salesforce CRM 數據的無縫整合來提高生產力。
Salesforce Japan 宣布在日本正式推出四項 Slack 新功能，旨在將企業 AI 代理的應用提升至實務層級：「AI 技能」、「深度研究」、「Salesforce Actions」和「記憶功能」。這些功能體現了 Salesforce 將人員、AI 代理和企業應用程式連接在單一平台上的願景。從自動化例行任務、進行複雜研究，到與 Salesforce 數據整合並提供個人化回應，Slackbot 將作為 AI 代理在日常業務中提供無縫支援。
FACT BOX · 重點整理
- 來源：PR TIMES
- 分類：Product Launch
常見問題
What new Slack features did Salesforce announce for Japan?
Salesforce announced the general availability of four new AI features in Japan: 'AI Skills,' 'Deep Research,' 'Salesforce Actions,' and 'Memory'.
What is the purpose of the 'AI Skills' feature?
'AI Skills' are reusable templates for routine tasks like creating campaign briefs or incident reports, allowing teams to execute them consistently without starting from scratch.
How does 'Salesforce Actions' improve workflow?
It allows users to create, update, and edit Salesforce CRM data directly from Slack using natural language commands to the Slackbot, eliminating the need to switch applications.
What is the 'Deep Research' feature?
'Deep Research' is a function that autonomously conducts multi-step investigations and analysis across various information sources, generating detailed research reports within Slack in about four minutes.
Are there any other features planned for the future?
Yes, Salesforce plans to release several more features in the summer of 2026, including 'Agent Orchestration,' 'Slackbot for your Desktop,' and 'Intelligent Note Taking'.