RevComm Announces Program for 'Beyond Communication 2026', a Conference Specialized in Conversation Data and AI

RevComm Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Takeshi Aida) has announced the program for its upcoming conference, 'Beyond Communication 2026', scheduled for July 14, 2026, at JP Tower Hall & Conference in Tokyo.

Under the concept of 'The Next Move Led by Conversation Data,' the conference focuses on 'AI x Sales' and 'AI x Contact Center/Customer Support.' Traditionally, sales and contact centers have been treated as separate entities—profit centers versus cost centers. However, both are essentially 'customer touchpoints' where Voice of Customer (VoC) data accumulates. With the evolution of generative and voice AI, cross-analyzing this data enables the maximization of sales results, improvement of response quality, deeper customer understanding, and enhanced management decision-making. This conference aims to bridge these domains through the lens of AI.

The event will feature 16 practical sessions covering sales, CX, DX, and corporate planning. Highlights include sessions on SHIFT's sales transformation, the future of CX through voice AI, and real-world applications of contact center AI.

Key speakers include Michio Sasaki (Chairman of SHIFT) and neuroscientist Kenichiro Mogi. Keynote speakers include NTT Docomo Ventures and Rakuten Group, with additional participation from AWS Japan, SoftBank, KDDI, and others. Early registrants who sign up by May 31, 2026, and attend the event will be entered into a lottery to win a signed book by Kenichiro Mogi.

RevComm remains committed to its mission of 'reinventing communication' and enhancing corporate productivity through its MiiTel brand.