Towards a New Era of Toilet Sharing: "Restpass" App to Find Clean Restrooms Expands Pilot Program to General Users in Osaka Umeda / Shinjuku / Shibuya / Oimachi from July 1, 2026

RestPass Inc. (Headquarters: Chuo-ku, Osaka City, Osaka Prefecture; CEO: Takuro Isoya) has been conducting a small-scale pilot program for its toilet-sharing app "Restpass," aimed at resolving the issue of long queues for women's restrooms by maximizing the use of idle toilet spots as community infrastructure. The initial phase began on April 24, 2026, in Osaka Umeda at the Hankyu Hanshin Holdings Group Building, and in Tokyo's Shinjuku, Shibuya, and Oimachi areas. Having confirmed the stability of the system and operations through this pilot program, we have decided to expand the scope of the pilot program to include general users starting July 1, 2026. This app will be provided in a pre-release version and marks our first pilot program since the company's establishment. Through this experiment, we aim to improve users' restroom experiences and utilize the data gathered to explore solutions for various social issues originating from restroom facilities.

Background and Challenges

Japan is known as the "world's leading toilet nation," yet the maintenance and management of public restrooms incur significant costs. In Tokyo alone, cases exceeding 50 million yen in annual expenses have been observed.

The reality is that issues of congestion, security, and hygiene remain unresolved in all restrooms.

According to a survey by the Japan National Tourism Organization, "securing clean restrooms" ranks second among the needs of foreign tourists visiting Japanese tourist destinations, making improvements an urgent priority.

Severe congestion, particularly in tourist areas and urban centers, not only hinders tourists but also disrupts the daily use of restrooms by local residents and business travelers in transit, leading to a decline in urban functionality and increased stress.

On the other hand, restrooms in commercial establishments incur cleaning and management costs but currently yield no economic return.

Restpass is a new service designed to address these challenges.

What is the Toilet Sharing Platform "Restpass"?

Restpass is a sharing service that networks existing toilet resources to solve the "toilet problem" when people are out and about. Through the app, users can search for and reserve nearby toilet spots, allowing them to avoid crowds and feel secure regarding safety and hygiene.

Item

Details

Service Name

Restpass

Service Format

Smartphone App (iOS / Android) *Pre-release version

Service Description

A sharing service that allows users to search for and view registered establishment toilet spots on a map, purchase a pass, and use the restroom for a fee.

Service Fee

Approximately several hundred yen per use (*Set arbitrarily by the facility)

Usage Method

Monthly plans will also be available *at official release.

Purchase a pass within the app and present the screen to store staff.

Operating Company

RestPass Inc.

How to Use Restpass

Restpass App Usage Flow: "Meet Clean Restrooms"

<STEP 01>

Download the App

Search for "Restpass" in the app store and install it.

《iOS Version》

https://apps.apple.com/jp/app/restpass-%E3%83%88%E3%82%A4%E3%83%AC%E6%A4%9C%E7%B4%A2-%E5%88%A9%E7%94%A8%E3%82%A2%E3%83%97%E3%83%AA/id6756945287

《Android Version》

https://play.google.com/store/apps/details?id=com.restpass.app&pcampaignid=web_share

<STEP 02>

Search for Toilet Spots

Search for toilet spots on the map.

The home screen includes a "Search for the nearest toilet from current location" button, which can be used for immediate searches.

<STEP 03>

Confirm Spot Information

Toilet spots provide consolidated information such as "Business Hours," "Facilities," and "Reviews," allowing you to find a spot that meets your needs.

<STEP 04> Online Payment

Purchase a pass in advance using a credit card or other method and receive immediate route guidance to the toilet spot.

<STEP 05>

Procedures for Restroom Use

Upon arrival at the establishment, present the pass usage screen to staff and begin your 5-minute usage.

Pilot Program Overview and Establishment Information

Pilot Program Start Date: April 24, 2026 (Fri)

Expansion Date (for General Users): July 1, 2026 (Wed)

Pilot Areas: Osaka Prefecture (Umeda), Tokyo Metropolis (Shinjuku / Shibuya / Oimachi) *Areas will be expanded sequentially in the future.

Participating Establishments (Partial):

【Umeda】NORIBA10 umeda

Address: 1-1-3 Shibata, Kita-ku, Osaka City, Osaka Prefecture, 530-0012 (Inside "Hankyu Hanshin MEETS")

【Shinjuku】BEER BOMB

Address: 7-13-5 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Yamakyo Building 1F

【Shibuya】Wine Bar Rough

Address: 2-17-2 Dogenzaka, Shibuya-ku, Tokyo, Top Bi-an 1F

【Oimachi】Canal Brewing

Address: 1-26-4 Oi, Shinagawa-ku, Tokyo

*Detailed information can be confirmed via the in-app map.

Canal BrewingCanal BrewingNORIBA10 umedaNORIBA10 umeda

Future Outlook

Based on the results of this pilot program, we plan to proceed with the following roadmap:

【Initial Pilot Program Phase】April 24, 2026 onwards: Small-scale initial implementation in Osaka Umeda/Shinjuku/Shibuya/Oimachi. Data collection and issue identification.

【Expansion Phase】July 1, 2026 onwards: Continue the pilot program, expanding to general users based on insights gained from the pilot experiment.

【Area Expansion Phase】Press releases will be distributed as participating establishments and areas expand.

【Official Release】The app and operational structure will be refined based on pilot program results, and the official version will be released.

【Future Vision】Development as urban infrastructure, considering integration with administrator dashboards and local governments, and deployment of solutions for visualizing restroom congestion.

CEO's Comment

"Japan's restrooms boast the world's highest quality. However, the cost of maintaining that quality is borne entirely by corporations, local governments, and businesses. Restpass views restrooms as subjects of the sharing economy and proposes a new system that enriches users, establishments, and the entire city. Building on the insights gained from this initial pilot program, we are now expanding the scope to include general users. We will earnestly verify how much this idea is needed by society, together with a wider audience."

Takuro Isoya, Representative Director and CEO, RestPass Inc.

Company Profile

Company Name

RestPass Inc.

Establishment

August 28, 2025

Capital

3,500,000 yen

Location

4-1-1 Doshomachi, Chuo-ku, Osaka City, Osaka Prefecture, 541-0045 (Takeda Midousuji Building 2F)

Business Activities

Development of solutions for restroom queue resolution

(Planning, development, and operation of the toilet sharing service "Restpass")

Official Service Name

Restpass

Contact Information

info@restpass.co.jp

06-7712-1277 (Open daily 10:00 AM - 10:00 PM)

Media Inquiries Regarding This Matter

RestPass Inc. Public Relations

Email: press@restpass.co.jp / Tel: 080-3901-0059 (Contact: Isoya)

*Please feel free to contact us at the above for interview requests, or requests for photos and logo materials.