Japan Marrow Donor Program utilizes 'moconavi' to significantly improve information management and operational efficiency, breaking free from fax dependence and revolutionizing the work of 140 coordinators nationwide.
Recomot announced that the Japan Marrow Donor Program adopted 'moconavi' to digitalize the work of 140 coordinators. By safely managing PDFs and eliminating fax dependency, they enhanced security and reduced paper usage by two-thirds.
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- 📰 Published: April 7, 2026 at 19:50
- 🔍 Collected: April 7, 2026 at 11:31
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Recomot Inc. (Headquarters: Chiyoda-ku, Tokyo; Representative Director and CEO: Tsuyoshi Togo; hereinafter 'Recomot') announces a case study where the Japan Marrow Donor Program (Location: Chiyoda-ku, Tokyo; President: Shinichiro Okamoto; hereinafter 'Japan Marrow Donor Program') achieved both improved information security and paperless operations by utilizing the mobile security platform 'moconavi'. This initiative aimed to streamline information sharing and enhance security for approximately 140 coordinators nationwide, shifting away from fax-dependent operations to digitalized workflows.
The Japan Marrow Donor Program, established in 1991 as the 'Japan Marrow Donor Foundation', has over 30 years of experience with a mission to save the lives of people suffering from intractable blood diseases like leukemia by connecting patients needing hematopoietic stem cell transplants with willing donors. Because they handle donors' personal information, they realized the 'Fax-to-moconavi Project' utilizing the already implemented 'moconavi'. Previously, relying on faxes and paper forms caused significant document management, return, and verification workloads. Since marrow bank coordinators mainly work outside at hospitals, they had to carry physical media, carrying a constant risk of loss. Added to this was the increasing difficulty of using fax machines due to the recent trend away from landlines, making a digital shift urgent.
In implementing the 'Fax-to-moconavi Project', the operational flow was redesigned to minimize the burden on frontline staff. By migrating to a system where PDFs generated from the core system can be securely viewed on 'moconavi', a mechanism was established to break away from fax dependency.
After implementation, the volume of paper handled by coordinators decreased to about one-third of the previous amount, greatly reducing the burden of returning and verifying documents at the secretariat. Additionally, information can now be checked in real-time from outside locations via smartphones and tablets, improving the speed of coordination work that requires immediate response. Furthermore, because the system does not retain information on the devices, the risk of information leakage upon loss has been drastically reduced, easing the psychological burden of managing personal information.
Moving forward, the program aims to further digitalize operations and establish a completely paperless system. They also plan to set up an environment where coordinators can instantly access necessary information in the field by building an 'Internal Wiki' utilizing moconavi.
We introduce this case where the implementation of moconavi achieved operational efficiency and proper information management on the frontlines of bridging lives.
■ Japan Marrow Donor Program Case Study
https://moconavi.jp/casestudy/jmdp/
■ Endorsement from Japan Marrow Donor Program
Currently, some forms still remain via mail or fax, but our immediate goal is to migrate all of these via moconavi to achieve 'complete paperless operations'. Also, while 'viewing' is the main function now, in the future, we hope to improve the stability of the file editing function, reconstruct a system where reports can be safely created and replied to on devices, utilize the file server function, and envision using it like an 'Internal Wiki' to share business manuals and procedure documents within moconavi.
The Japan Marrow Donor Program, established in 1991 as the 'Japan Marrow Donor Foundation', has over 30 years of experience with a mission to save the lives of people suffering from intractable blood diseases like leukemia by connecting patients needing hematopoietic stem cell transplants with willing donors. Because they handle donors' personal information, they realized the 'Fax-to-moconavi Project' utilizing the already implemented 'moconavi'. Previously, relying on faxes and paper forms caused significant document management, return, and verification workloads. Since marrow bank coordinators mainly work outside at hospitals, they had to carry physical media, carrying a constant risk of loss. Added to this was the increasing difficulty of using fax machines due to the recent trend away from landlines, making a digital shift urgent.
In implementing the 'Fax-to-moconavi Project', the operational flow was redesigned to minimize the burden on frontline staff. By migrating to a system where PDFs generated from the core system can be securely viewed on 'moconavi', a mechanism was established to break away from fax dependency.
After implementation, the volume of paper handled by coordinators decreased to about one-third of the previous amount, greatly reducing the burden of returning and verifying documents at the secretariat. Additionally, information can now be checked in real-time from outside locations via smartphones and tablets, improving the speed of coordination work that requires immediate response. Furthermore, because the system does not retain information on the devices, the risk of information leakage upon loss has been drastically reduced, easing the psychological burden of managing personal information.
Moving forward, the program aims to further digitalize operations and establish a completely paperless system. They also plan to set up an environment where coordinators can instantly access necessary information in the field by building an 'Internal Wiki' utilizing moconavi.
We introduce this case where the implementation of moconavi achieved operational efficiency and proper information management on the frontlines of bridging lives.
■ Japan Marrow Donor Program Case Study
https://moconavi.jp/casestudy/jmdp/
■ Endorsement from Japan Marrow Donor Program
Currently, some forms still remain via mail or fax, but our immediate goal is to migrate all of these via moconavi to achieve 'complete paperless operations'. Also, while 'viewing' is the main function now, in the future, we hope to improve the stability of the file editing function, reconstruct a system where reports can be safely created and replied to on devices, utilize the file server function, and envision using it like an 'Internal Wiki' to share business manuals and procedure documents within moconavi.