"Rakuraku Jidou Outai" to Host Online Seminar on "Inbound Measures for Accommodation Facilities" on July 15 (Wed.) at 1 PM

Raks Co., Ltd. (Headquarters: Shibuya-ku, Tokyo, Representative Director: Takanori Nakamura) will host an online seminar for the accommodation industry titled "Improving Reviews, Booking Funnels, and Inquiry Responses Holistically: Inbound Measures to Strengthen Accommodation Facilities' 'Customer Acquisition' and 'Bookings'" on July 15, 2026 (Wed.) from 1 PM. The seminar will feature "Rakuraku Jidou Outai" (formerly "Mail Dealer"), an automated inquiry response system provided by Raks.

This seminar will also be available as a recorded stream on a separate date. Please select a date that is convenient for you to apply.

▼Seminar details and application here

https://attendee.bizibl.tv/sessions/seyU1hjujC6d

Seminar Overview

This seminar will unravel strategies to simultaneously maximize revenue and improve operational efficiency for accommodation facilities amidst the rapid surge in inbound demand.

Three companies will jointly provide a thorough explanation covering AI-era "review countermeasures," designing "booking funnels" to increase direct bookings, and streamlining multilingual "inquiry responses." We will deliver hints for improving inbound measures from beginning to end.

Application URL

https://attendee.bizibl.tv/sessions/seyU1hjujC6d

Title

Improving Reviews, Booking Funnels, and Inquiry Responses Holistically

Inbound Measures to Strengthen Accommodation Facilities' "Customer Acquisition" and "Bookings"

Hosting Companies

Raks Co., Ltd.

mov Inc.

ValueCommerce Co., Ltd.

Date and Time

July 15 (Wed.) 1:00 PM - 2:30 PM

July 16 (Thu.) 1:00 PM - 2:30 PM *Recorded stream

July 22 (Wed.) 1:00 PM - 2:30 PM *Recorded stream

Participation Fee

Free

How to Participate

Online (Bizibl)

Capacity

100 people

Target Audience

・Those who want to strengthen review/Google Maps measures for their accommodation facilities

・Those who want to increase inbound customer acquisition

・Those who want to improve their reliance on OTAs

・Those who have issues with missed inquiry emails, response speed, or multilingual support

Part 1: mov Inc. Latest Inbound Trends and Google Maps Measures in the AI Search Era

mov Inc. will explain the latest inbound market trends and Google Maps measures for accommodation facilities in the AI search era. In recent years, with the spread of AI recommendation and summarization functions, the importance of information management and review countermeasures on Google Maps has become even greater. Based on the latest trends of foreign visitors to Japan, this session will discuss Google Maps measures that accommodation facilities should focus on now.

・Latest trends in the inbound market for Japan

・Changes in information gathering and booking behavior of foreign visitors to Japan

・How accommodation facilities are chosen in the AI search era

・Impact of Google Maps and reviews on accommodation bookings

・Google Maps measures accommodation facilities should focus on

Part 2: ValueCommerce Co., Ltd. Don't Rely on OTAs! What is "Booking Funnel Design" to Strengthen Inbound Bookings?

ValueCommerce Co., Ltd. will explain the current state of inbound bookings, points for utilizing overseas OTAs, and booking funnel design to lead to direct bookings. In addition to the roles and appropriate use of OTAs such as Agoda, Expedia, and Booking.com, we will introduce information design and improvement points to encourage bookings from users comparing options on official websites. We will convey the concept for turning inbound demand into not only sales but also improved revenue.

Part 3: Raks Co., Ltd. Aim for High Ratings with "Superb Service" Before Stay! Multilingual Inquiry Response and Review Acquisition System to Enhance Inbound Satisfaction

The accommodation experience for foreign tourists begins with inquiry responses before and after booking. This session will explain know-how for resolving translation burdens and personalization issues, and for increasing customer satisfaction through prompt multilingual support even with limited staff. We will present the steps for "systematizing hospitality" to become a preferred accommodation facility while improving operational efficiency.

"Rakuraku Jidou Outai," No. 1 in Sales Share for 17 Consecutive Years*!

"Rakuraku Jidou Outai," developed and sold by Raks, is an automated inquiry response system that reduces the burden of inquiry management and response operations.

By visualizing the response status of all team members, it prevents missed or delayed responses and personalization, while AI creates reply drafts to reduce the burden of human support. It achieves "easy" response operations through systems and AI.

Since its launch in 2001, we have continuously developed features based on customer needs, evolving into a more convenient and user-friendly system. Currently, the cumulative number of installations exceeds 9,000 companies, and we have achieved the No. 1 sales share for 17 consecutive years.

"Rakuraku Jidou Outai" Official Website: https://www.rakus.co.jp/rakurakucloud/jidootai/

*In the email processing market (Source: ITR "ITR Market View: Email/Web Marketing Market 2026" Email Processing Market: Vendor Sales Amount Trends and Share (2009-2025 Fiscal Years Forecast), the report includes the former product name (Mail Dealer))

Company Overview

Raks Co., Ltd.

Location: Link Square Shinjuku, 5-27-5 Sendagaya, Shibuya-ku, Tokyo

Established: November 1, 2000

Capital: 378.37 million yen

Representative: Takanori Nakamura, Representative Director

Business Activities: Cloud Service Business

Company HP: https://www.rakus.co.jp/

Contact for Inquiries Regarding This Matter

Raks Co., Ltd. Rakuraku Cloud Front Office Business Division Marketing Department

Contact Person: Otsuka

e-mail: it-mkt@rakus.co.jp