Hibiya Kadan Co., Ltd. Introduces AI Interview Service "MiAI Interview" to Achieve Fairness and Efficiency in Nationwide Recruitment While Preserving "Human Warmth."

Props Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Hayato Matsumoto) announces that Hibiya Kadan Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director and President: Hiroaki Miyajima) has officially introduced the AI interview service "MiAI Interview."

Hibiya Kadan, which has valued "the worth of flowers and greenery that connect people" for over 150 years, aims for a "fair and warm selection experience for everyone" amidst its nationwide expansion and diverse recruitment needs, utilizing MiAI Interview. The company has embarked on realizing a recruitment system that balances fairness and compassion, while considering fluctuations in interviewer evaluations, the burden of adjusting irregular interview times, and candidates' backgrounds and circumstances.

Background and Reasons for Introduction

At Hibiya Kadan, both new graduate and mid-career hiring involved local business units conducting first interviews, which led to challenges such as varying depth and perspectives in evaluations among interviewers. Additionally, coordinating interview schedules required significant effort due to accommodating candidates who wished for evening interviews after day work, and managing multiple job openings simultaneously.

While there was a strong desire to provide "fair and careful selection while valuing human warmth," traditional methods inevitably faced limitations. In this situation, MiAI Interview garnered attention as a tool that could simultaneously standardize evaluation criteria and improve candidate accessibility for taking interviews.

Once put into practice, the flexibility to set detailed configurations for each job opening and the development team's swift response to improvements alleviated the concerns of the HR department. The ability to flexibly customize the service to align with the company's recruitment style and continuous rapid updates were major factors in its adoption.

Actual Outcomes and Results After Introduction

MiAI Interview was fully utilized during a period when a large number of people needed to be hired in a short time. By entrusting the first interviews to AI, candidates could take the interview at their convenience, even at night or on weekends, and the HR team could proceed with selections without being overwhelmed by scheduling adjustments.

The interview videos conveyed personalities that could not be understood from resumes, and a high completion rate was maintained even among middle-aged and older candidates. There were instances where natural interactions led to a better understanding of candidates. Furthermore, AI-based initial screening significantly reduced the workload for HR in conducting first interviews, allowing them to dedicate more time to in-depth selection and follow-up.

Following its introduction, multiple hires were made through AI interviews, expanding opportunities to meet "talented individuals who might have been overlooked." The selection speed increased, providing candidates with a "selection experience without long waits."

* Detailed articles on this implementation case are also available on the service website:

https://lp.miai-app.com/interview/hibiya_kadan.html

Comments from the Person in Charge

Mr. Masatomo Mukaie, Head of HR Department, Hibiya Kadan Co., Ltd.

MiAI Interview is not just a tool to reduce the number of interviewers.

It provides us with the reassurance that we can now deliver the "person-centered recruitment" that we have cherished, with the same warmth, regardless of region or time zone.

Because AI supports us, we can more carefully address each individual's "unique qualities."

We aim to continue a selection process that truly reaches the feelings and personalities that might not be visible from resumes alone.

Hibiya Kadan Co., Ltd. Overview

Founded in 1872, Hibiya Kadan Co., Ltd. was established after opening its Hibiya Park main store in Tokyo in 1950. Currently, it operates approximately 190 locations nationwide. The company engages in wedding flower arrangements, sales of flower gifts and casual flowers for individuals and corporations at stores and online shops, funeral services, landscape production through greenery, flower graphic services, and regional town development projects. Moving forward, it will continue to propose ways to enrich and brighten daily life through flowers and greenery, beyond just sales and decoration.

Corporate Website: https://hibiya.co.jp/

MiAI Interview Overview

"MiAI Interview" is a personalized AI interviewer service that can be customized to a company's culture and recruitment criteria. Developed by Props Inc., which has been supported by the DeNA Group since its founding, it provides an interactive interview experience utilizing generative AI. A single account can handle all recruitment situations, from new graduate hiring, mid-career hiring, part-time hiring, to internal interviews.

Candidates can take interviews from their smartphone or PC without installing an app or pre-registering. Since interviews can be taken 24 hours a day, 365 days a year, it simultaneously reduces the effort required for scheduling and improves candidate convenience.

During the interview, the AI generates probing questions in real-time based on the candidate's responses, allowing for an understanding of each individual's background and qualities that cannot be elicited through standardized questions. Interview designs can be customized based on each company's evaluation criteria and important requirements, and over 200 job-specific templates are provided. After the interview, recorded data, minutes, and evaluation reports are automatically generated, which can be used as objective decision-making material for selection.

Service Website: https://lp.miai-app.com/

Props Inc. Overview

Props Inc. is committed to "supporting the AI shift in industries" and develops and provides AI products, primarily the AI interview service "MiAI Interview," to support the efficiency of the recruitment process and improve the candidate experience. It enables flexible design tailored to each company's values and evaluation criteria, aiming for fair and clear selection and creating an environment where HR can concentrate on tasks they should truly focus on.

Established: 2023

Representative Director: Hayato Matsumoto

Business Activities: Development and provision of the AI interview service "MiAI Interview," support for recruitment DX

Location: Nihonbashi Urban Building 4F, 3-7-7 Nihonbashi, Chuo-ku, Tokyo

Corporate Website: https://props-inc.com/