Prodelight Inc. (Head office: Chuo-ku, Osaka; Representative Director and President: Hideaki Kominami; Securities Code: 5580; hereinafter "Prodelight"), which promotes the DX of telephony, is pleased to announce the release of a web page about the "Applied Feature Confirmation" feature of its cloud PBX "INNOVERA."

What is Applied Feature Confirmation?

Applied Feature Confirmation is one of the menus of the cloud PBX "INNOVERA," a function that allows you to check various automatic functions such as IVR and automatic transfers that have been set. Although it is a less conspicuous feature compared to IVR or recorded voice text conversion functions, it has received high praise from companies currently using INNOVERA and greatly contributes to INNOVERA's clarity and ease of use.

By specifying a date, you can check the following at a glance:

・The time slots for each setting

・Automatic response timeout (seconds to ring before the response activates)

・The type of automatic function set

・The type of voice selected

In addition, detailed IVR settings (such as branch and transfer settings) can also be confirmed with one click from this screen.

Benefits of utilizing Applied Feature Confirmation

① Prevents misconfigurations

IVR, automatic transfers, and business hour settings are areas where rules tend to become complex due to days of the week, time slots, and special days (such as year-end and New Year holidays). With Applied Feature Confirmation, you can simply select a date to know which setting is active at what time, allowing you to immediately check "where calls will be transferred during this time slot" or "whether holiday settings are reflected," which helps prevent configuration errors.

② Enables reliable management of special schedules

For automatic functions on irregular days such as year-end and New Year holidays or temporary closures, there is often anxiety about "will this setting really be applied on this day?" However, with Applied Feature Confirmation, you can check in advance whether the reservation is correct, providing peace of mind.

③ Smooth handovers

Previous settings can be quickly confirmed, and restarting/stopping is easy, allowing the same settings to be made even if the person in charge is absent. This leads to the operational stabilization of automatic functions, which are prone to becoming person-dependent.

Click here for more details on Applied Feature Confirmation

URL: https://innovera.jp/service/innovera/appliedfeaturecheck/

*Only administrators with login privileges to the INNOVERA administration screen can log in.

*Applied Feature Confirmation is applicable to "INNOVERA 2.0." Please note that "INNOVERA 1.0" is not supported.

<About Prodelight Inc. and "INNOVERA">

Prodelight provides the cloud PBX "INNOVERA" (https://innovera.jp/), which promotes "Phone DX." INNOVERA is a "Japan Quality" domestic cloud PBX that enables company phone numbers to be used on smartphones and PCs, suitable for modern work styles. It can be used for various purposes, including business phone applications and setting up small call centers.

URL: https://prodelight.co.jp/

[Prodelight IR note]

We have launched an official note to deliver our company information to all stakeholders. Please take a look.

URL: https://note.prodelight.co.jp/

[Contact for inquiries regarding this release]

Prodelight Inc.

Corporate Planning Office, Shimizu, Nogi

Email: communication@prodelight.co.jp

Phone: 06-6233-4555

FAX: 06-6233-4588

FACT BOX

  • Source: PR TIMES
  • Category: New Product
  • Products / services: INNOVERA