Payroll Releases New Recruitment Workflow Feature to Streamline Store Hiring and Reduce Administrative Burden on Store Managers
Payroll has launched a new workflow feature designed to streamline recruitment processes for retail and part-time staff.
Payroll Inc. (Headquarters: Koto-ku, Tokyo; President and CEO: Tetsuya Yuasa; hereinafter "Payroll"), provider of the payroll service "HR BPaaS," released a new recruitment workflow as an optional service on Sunday, March 29, 2026, designed to reduce the on-site burden on store managers when hiring part-time (P/A) employees.
This service provides an end-to-end solution, starting with an "Application Registration" feature where applicants enter minimum required information such as date of birth and nationality, followed by "Recruitment Status Management" for store managers and supervisors (SV), and concluding with an "Onboarding Information Application" feature for successful candidates.
Based on the application data, the system automatically determines if the applicant is a minor or a foreign national and identifies the necessary documentation. By enabling P/A employees to provide information accurately and smoothly, the system reduces the manual labor and specialized labor law knowledge required by store managers and SVs, allowing them to focus on their core business of store operations.
Regarding optional services for P/A employees, Payroll plans to release additional features in April 2026 to support social insurance enrollment and termination eligibility, with continuous updates planned for the future.
Overview of the Optional Service
The service consists of the following four features:
Application Registration: For P/A Applicants
Applicants scan a store-specific QR code to access a dedicated page and enter basic information. By registering their name, date of birth, and nationality, the system automatically determines the documents required for hiring and notifies the applicant.
Recruitment Status Management: For Store Managers/SVs
Users can register the "Pass/Fail" or "Withdrawal" status of applicants for stores under their authority and track the progress of onboarding applications and hiring orders. Sorting by store name or other criteria helps prevent oversight.
Onboarding Information Application: For P/A Applicants
Successful applicants can submit information necessary for payroll, such as commuting routes and bank account details. Minors and foreign nationals can upload images of required documents, ensuring a user-friendly experience.
Hiring Order: For Store Managers/SVs
After verifying the submitted documents for minors and foreign nationals, users can register the start date and issue an employee ID. This supports compliance with legal requirements while minimizing manual input, allowing managers to focus on maximizing store sales.
For environments where web-based applications are difficult, the service also supports paper-based applications, which are received and processed by Payroll's BPO center. By offering both web and paper options, the service accommodates a wide range of store operational styles.
Development Background
Previously, Payroll offered optional services for full-time employees that allowed SVs and store managers to perform hiring procedures. However, because these tasks required labor expertise equivalent to that of HR staff at headquarters, it often led to errors in busy store environments.
Following numerous requests and detailed interviews with clients, we developed this new workflow to minimize the input burden on store managers and SVs, aiming to improve operational efficiency and allow them to focus on revenue-generating activities.
Future Outlook
These optional services are developed as part of a systematic improvement initiative rather than as isolated features. Beyond improving existing services, we plan to release UI updates and social insurance eligibility determination services starting in April 2026, with further announcements to follow.
About Payroll Inc.
Established on April 1, 1989, Payroll provides BPO services for payroll calculation, primarily for large corporations, currently serving 257 companies and 1.14 million employees (as of March 2026). Our "HR BPaaS" integrates proprietary cloud-based HR/payroll software with BPO, offering high flexibility and scalability by standardizing common tasks while accommodating complex, client-specific payroll logic. In a Japan facing a shrinking workforce, Payroll acts as a software infrastructure company, handling specialized HR operations to allow HR departments to focus on strategic initiatives.