Pasona JOB HUB and EpicAI to Launch Joint 'AI-Powered BPO' for Construction Industry, Aiming to Reduce On-Site Workload
Pasona JOB HUB and EpicAI, an AI startup from the University of Tokyo's Matsuo Lab, will begin a collaboration on May 18, 2026, to jointly commercialize an 'AI-Powered BPO' service for the construction industry. The partnership aims to address the industry's labor shortages and productivity challenges by providing end-to-end support, starting from the business process organization and standardization that is critical for successful AI adoption. By leveraging their respective strengths, the companies aim to reduce work time for specific tasks by 60% within 1.5 years, with a long-term goal of up to an 80% reduction in workload.
📋 Article Processing Timeline
- 📰 Published: May 18, 2026 at 19:00
- 🔍 Collected: May 18, 2026 at 10:31
- 🤖 AI Analyzed: May 20, 2026 at 09:33 (47h 1m after Collected)
Pasona JOB HUB Inc. (HQ: Minato-ku, Tokyo; President & CEO: Motoyoshi Takaki) and EpicAI Inc. (HQ: Bunkyo-ku, Tokyo; CEO: Keiichi Yokoyama), a startup from the University of Tokyo's Matsuo Lab that specializes in advanced AI implementation and consulting, will launch a collaboration starting Monday, May 18, 2026. They will jointly develop an 'AI-Powered BPO' service that handles the business process organization, standardization, and data structuring necessary for effective AI utilization in the construction industry.
Like many sectors, the construction industry faces a declining and aging workforce and is introducing various AI solutions to improve efficiency and productivity. However, the success of AI adoption depends heavily on well-organized and structured knowledge, such as business rules, exception handling, and past cases. In the construction sector, where workflows and formats differ by company, many AI implementations fail to take hold due to inaccurate or generic outputs resulting from inadequate data preparation.
While the need for process organization and rule definition is recognized, these tasks are often postponed at job sites where specialized work takes priority.
To address this, Pasona JOB HUB and EpicAI are launching the 'AI-Powered BPO' joint venture. It will handle the extensive administrative work in the construction industry, said to exceed one million hours annually, by managing everything from business process organization and data preparation to conversion into AI-readable structured data.
Pasona JOB HUB possesses on-site expertise cultivated through its 'Construction Management Clerical Support Service' and a network of approximately 1,000 professionals skilled in the construction industry. EpicAI consists of members with experience in AI research and social implementation at institutions like the University of Tokyo and Tokyo Tech, and it excels in AI implementation consulting and business process re-engineering (BPR).
This collaboration will combine the strengths of both companies to organize and structure company-specific workflows, documents, and decision rules. Using advanced AI technologies like Large Language Models (LLM), they will implement and embed AI solutions tailored to each company's operational reality.
Post-implementation, the system will feature a continuous improvement loop. The AI will propose solutions for new exceptions, which Pasona JOB HUB's professionals will review and refine. These optimized solutions will be fed back into the system as new business rules, creating a mechanism where human and AI expertise complement each other to update and accumulate knowledge.
Through this initiative, the companies aim to reduce work time by approximately 60% for about 15 types of tasks, including the 'Construction Work Plan Notification,' within 1.5 years. In the future, they plan to expand this customized service to core operational areas of the construction industry, targeting a workload reduction of up to 80%.
■ Partnership Overview
Start Date: Monday, May 18, 2026
Details: Pasona JOB HUB's expertise from its network of ~1,000 construction professionals will be combined with EpicAI's advanced AI technology to jointly promote a customized 'AI-Powered BPO' service.
Features:
1. End-to-End System: Pasona JOB HUB handles business process outsourcing and data preparation, while EpicAI implements optimized AI solutions, covering the entire process from preparation to adoption.
2. Continuous Knowledge Circulation: A cycle of 'AI proposal -> expert correction -> rule creation -> AI feedback' accumulates and updates operational know-how.
3. Specialized Customization: The service improves efficiency and quality for complex, non-standard documents requiring expert knowledge by combining AI automation with human verification.
■ Roles of Each Company
Pasona JOB HUB: Business process organization, data preparation, and quality control by professional staff.
Like many sectors, the construction industry faces a declining and aging workforce and is introducing various AI solutions to improve efficiency and productivity. However, the success of AI adoption depends heavily on well-organized and structured knowledge, such as business rules, exception handling, and past cases. In the construction sector, where workflows and formats differ by company, many AI implementations fail to take hold due to inaccurate or generic outputs resulting from inadequate data preparation.
While the need for process organization and rule definition is recognized, these tasks are often postponed at job sites where specialized work takes priority.
To address this, Pasona JOB HUB and EpicAI are launching the 'AI-Powered BPO' joint venture. It will handle the extensive administrative work in the construction industry, said to exceed one million hours annually, by managing everything from business process organization and data preparation to conversion into AI-readable structured data.
Pasona JOB HUB possesses on-site expertise cultivated through its 'Construction Management Clerical Support Service' and a network of approximately 1,000 professionals skilled in the construction industry. EpicAI consists of members with experience in AI research and social implementation at institutions like the University of Tokyo and Tokyo Tech, and it excels in AI implementation consulting and business process re-engineering (BPR).
This collaboration will combine the strengths of both companies to organize and structure company-specific workflows, documents, and decision rules. Using advanced AI technologies like Large Language Models (LLM), they will implement and embed AI solutions tailored to each company's operational reality.
Post-implementation, the system will feature a continuous improvement loop. The AI will propose solutions for new exceptions, which Pasona JOB HUB's professionals will review and refine. These optimized solutions will be fed back into the system as new business rules, creating a mechanism where human and AI expertise complement each other to update and accumulate knowledge.
Through this initiative, the companies aim to reduce work time by approximately 60% for about 15 types of tasks, including the 'Construction Work Plan Notification,' within 1.5 years. In the future, they plan to expand this customized service to core operational areas of the construction industry, targeting a workload reduction of up to 80%.
■ Partnership Overview
Start Date: Monday, May 18, 2026
Details: Pasona JOB HUB's expertise from its network of ~1,000 construction professionals will be combined with EpicAI's advanced AI technology to jointly promote a customized 'AI-Powered BPO' service.
Features:
1. End-to-End System: Pasona JOB HUB handles business process outsourcing and data preparation, while EpicAI implements optimized AI solutions, covering the entire process from preparation to adoption.
2. Continuous Knowledge Circulation: A cycle of 'AI proposal -> expert correction -> rule creation -> AI feedback' accumulates and updates operational know-how.
3. Specialized Customization: The service improves efficiency and quality for complex, non-standard documents requiring expert knowledge by combining AI automation with human verification.
■ Roles of Each Company
Pasona JOB HUB: Business process organization, data preparation, and quality control by professional staff.