Survey on Situations for Choosing Air Conditioner Replacement Over Cleaning by [Ouchi ni Pro]

Survey Summary

Most people consider replacing their air conditioner when it has been 10 years since purchase.

More people want to clean their air conditioner for about 10,000 yen and use it longer, rather than saving the cleaning fee for a replacement.

The most important point when replacing an air conditioner is the 'unit price,' followed by 'energy efficiency.'

Not many people have had their air conditioner cleaning request denied because the model was 'too old.'

Overview of the Survey on Situations for Choosing Air Conditioner Replacement Over Cleaning

At Ouchi ni Pro, we conducted an original survey on 'Situations for Choosing Air Conditioner Replacement Over Cleaning' to provide more useful information to those concerned about air conditioner cleaning. The survey overview is as follows.

Survey Purpose

An survey about situations for choosing air conditioner replacement over cleaning.

Tool Used for Survey

CrowdWorks

Number of Respondents

100 people (Male: 47, Female: 52, No answer: 1)

Age Range of Respondents

Teens: 0, 20s: 6, 30s: 33, 40s: 37, 50s: 20, 60s and over: 4

Survey Method

Internet Research

Survey Period

May 2026

Survey Target Area

Japan

The survey content is also published on this page.

[Original Survey] Survey on Situations for Choosing Air Conditioner Replacement Over Cleaning｜Ouchi ni Pro

How many years after purchasing an air conditioner do you choose replacement over cleaning?

Item | Number of Respondents --- | --- 5 years | 2 7 years | 7 10 years | 44 13+ years | 16 Use until it breaks | 31

Would you rather save the air conditioner cleaning fee (about 10,000 yen) for a new air conditioner purchase?

Item | Number of Respondents --- | --- I think so | 19 I want to clean it and use it longer | 78 I don't clean it as I use it until it breaks | 3

What is the most important point when replacing an air conditioner?

Item | Number of Respondents --- | --- Unit price | 38 Energy efficiency | 34 Ease of cleaning | 14 Number of convenient features | 3 Manufacturer/Brand | 11 Other | 0

Do you feel hesitant about having a professional clean a 10-year-old air conditioner?

Item | Number of Respondents --- | --- Yes (it might break) | 29 No (I want it clean) | 71

Have you ever had your request for air conditioner cleaning denied because the 'model was too old'?

Item | Number of Respondents --- | --- Had the experience | 9 Did not have the experience (was not denied) | 59 Never requested | 32

How do you deal with a broken automatic cleaning function on your air conditioner?

Item | Number of Respondents --- | --- Repair it | 27 Continue using it as is | 51 Replace it | 22

About Ouchi ni Pro

'Ouchi ni Pro' is a comparison and booking site where you can confidently choose from various home-related services provided by trusted professional contractors.

We list a wide range of services closely related to daily life, such as air conditioner cleaning, water-related cleaning, house cleaning, and estate sorting. You can efficiently search for a contractor that meets your conditions from over 4,000 registered contractors nationwide, based on service area, price range, service content, and over 20,000 user reviews.

Review information reflects the evaluations and opinions of actual users, allowing even first-time users to consider services with peace of mind.

We are currently running a review submission campaign, offering a digital gift of up to 1,000 yen to those who submit a review. 'Ouchi ni Pro' supports the creation of a more comfortable living environment through reliable and satisfactory contractor selection.

[Service Areas]

Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima / Ibaraki / Tochigi / Gunma / Saitama / Chiba / Tokyo / Kanagawa / Niigata / Toyama / Ishikawa / Fukui / Yamanashi / Nagano / Gifu / Shizuoka / Aichi / Mie / Shiga / Kyoto / Osaka / Hyogo / Nara / Wakayama / Tottori / Shimane / Okayama / Hiroshima / Yamaguchi / Tokushima / Kagawa / Ehime / Kochi / Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa

About Zero Accel Inc.

Zero Accel Inc. operates with the philosophy of enriching people's lives through the 'creation of new value.' The company is involved in a wide range of businesses, including pet food, cosmetics, shared offices, web media management, and ad operations. Leveraging its extensive experience in web marketing, the company is expanding its business with the aim of going public.

Location

10F, NTV Yotsuya Bldg., 5-3-23 Kojimachi, Chiyoda-ku, Tokyo