Patient Education DX System "Poke Sapo" Begins Proof-of-Concept (PoC) for LINE-Based Electronic Consent Function in Collaboration with Seiko Solutions' "CompactIn"

OPERe Inc. (Headquarters: Tokyo; CEO: Yuka Sawada; hereinafter "OPERe") announces the launch of a proof-of-concept (PoC) for a new electronic consent functionality, developed in collaboration with Seiko Solutions Inc. (Headquarters: Chiba City, Chiba Prefecture; President and CEO: Atsushi Sekine; hereinafter "Seiko Solutions"). This PoC will enable patients to complete the entire electronic consent process within the "Poke Sapo" patient education DX system. OPERe is also now accepting applications from medical institutions interested in participating in this PoC.

Background

In healthcare settings, obtaining numerous consent forms from patients for hospitalization, examinations, and surgeries has long been a challenge. Traditional paper-based processes create burdens such as time required for explanations, storage and retrieval difficulties, and psychological stress for patients. OPERe's "Poke Sapo" is a hospital-facing service that allows patients to receive information necessary for hospitalization and outpatient visits via LINE, tailored to their personal schedules. It has already been introduced in over 130 medical institutions nationwide. Meanwhile, Seiko Solutions has been advancing digitalization of consent processes in healthcare institutions through its electronic consent service "CompactIn".

By combining expertise from both companies, the collaboration aims to deliver a seamless experience enabling patients to confirm explanations and provide consent signatures using only a smartphone.

Overview of Collaboration

This PoC will prioritize maximizing patient experience and will offer the following functionality:

- Patients scan a QR code provided by the hospital using LINE - "Poke Sapo" connects to Seiko Solutions' "CompactIn" system to retrieve the patient's consent document information - "Poke Sapo" presents the consent document URL to the patient - The patient reviews the content and completes the electronic signature on-site

This integration allows patients to complete the entire electronic consent process within the LINE-based "Poke Sapo" experience. Medical institutions can also operate without requiring patients to use separate applications or logins.

Call for Participating Medical Institutions

This PoC will be conducted as a demonstration phase prior to product launch. OPERe and Seiko Solutions will work with participating medical institutions to verify and optimize user pathways and workflows in real-world settings.

Target Applicants: Medical institutions interested in implementing electronic consent (regardless of whether they currently use Poke Sapo)

Application Start Date: June 29, 2026 (Mon)

Details on Fees and Conditions: Will be provided individually

Inquiries regarding this initiative:

Future Outlook

Based on the results of this PoC, both companies plan to advance joint proposals and solution development, with an eye toward integration with electronic medical records systems in medium- to large-scale hospitals. The goal is to seamlessly incorporate consent workflows—such as those triggered by orders from electronic medical records—into routine clinical operations.

About "Poke Sapo"

"Poke Sapo" is a patient communication system that digitalizes patient education in healthcare institutions. Through LINE, which patients already use daily, they can receive educational content related to hospitalization, examinations, and surgeries—reducing the burden on healthcare staff while improving patient understanding. As an add-on feature, "Poke Sapo" offers an "AI Helpdesk" that automatically answers frequently asked patient questions 24/7, significantly streamlining inquiries that typically require phone or in-person support. The system also provides an "Anamnesis and Questionnaire" feature, enabling patients to complete medical history forms via their personal smartphones (via LINE) or hospital-issued tablets.

Poke Sapo Service Website: https://www.opere.jp/poke-sup

About "CompactIn"

"Seiko's Electronic Consent Service (CompactIn for Medical Institutions)" is a service provided by Seiko Solutions that digitizes explanation and consent procedures in healthcare settings. Compliant with medical information guidelines and Japan's Electronic Signature Act, it reduces burdens for both patients and medical institutions associated with paper-based consent processes while improving operational efficiency.

CompactIn is operated by Seiko Solutions, which provides the Minister of Internal Affairs-certified timestamp required by medical information guidelines, ensuring long-term validity and tamper-proof integrity of documents.

The service features batch consent functionality, support for IC chips (e.g., My Number IC cards), integration with explanatory videos and notifications, and compatibility with existing systems such as electronic medical records.

CompactIn Website: https://www.seikotrust.jp/lp/medical-consent/

About OPERe Inc.

OPERe Inc. ("OPERe") envisions becoming a communication hub between patients and healthcare providers. The company offers "Poke Sapo," a system that supports digital communication between patients and healthcare professionals from a Patient Flow Management (PFM) perspective.

Company Name: OPERe Inc.

Address: Front Two 606, 2-14-5 Mita, Minato-ku, Tokyo 108-0073

Representative: CEO Yuka Sawada

Founded: June 2020

Business Activities: Development and provision of digital communication tools between patients and healthcare providers

URL: https://www.opere.jp/

About Seiko Solutions Inc.

As the Seiko Group's systems solutions provider, Seiko Solutions delivers end-to-end system solutions—from consulting to system development and operations management—addressing increasingly complex customer needs. The company supports corporate digital transformation (DX).

Leveraging trusted time infrastructure, Seiko Solutions provides trust services such as timestamping, electronic signatures, e-seals, and e-delivery, promoting digital technologies in finance, electronic contracts, electronic bookkeeping compliance, and invoice system compliance across industries and society, aiming to drive economic growth and solve social challenges.

In healthcare, through solutions including electronic consent services, Seiko Solutions supports both operational efficiency and security in medical settings, contributing to better healthcare environments for both patients and medical professionals.

Seiko Solutions Website: https://www.seiko-sol.co.jp/