NTT TechnoCross Co., Ltd. (Headquarters: Minato-ku, Tokyo; President and CEO: Atsuko Oka; hereinafter 'NTT TechnoCross') announced that its health management system 'HM-neo' has achieved the No.1 market share for the third consecutive year in the 3,000–9,999 employee category of the health management solutions market, capturing 16.9% of sales revenue, according to a 2025 survey conducted by Deloitte Tohmatsu Mic Economic Research Institute Co., Ltd. (Headquarters: Marunouchi, Chiyoda-ku, Tokyo; President and CEO: Shigeo Watanabe) (*1).
Health management solutions (*2) are increasingly adopted across companies of all sizes, not only because they enable centralized management of employee health check results, stress check outcomes, and interview records, but also due to the rising demand for health management® and human capital management initiatives. In recent years, these solutions have become central to the corporate healthcare market, serving as systems that continuously monitor employee health and work styles—not just through health data accumulation and analysis, but also by leveraging stress check results, supporting lifestyle improvements, and integrating with attendance and labor management data.
Starting January 2026, 'HM-neo' will offer a new feature that uses AI to automatically generate dialogue records from interviews and health consultations conducted by occupational physicians, supporting improved efficiency for industrial health staff and enhancing consultation quality. This eliminates the need for manual note-taking during interviews, allowing staff to focus fully on the interviewee's words and expressions, reducing the risk of missing subtle changes or warning signs, and increasing the interviewee’s sense of being heard and supported. Additionally, it prevents missed information and enables structured recording of consultation content and response history by category. Combined with these automation enhancements and the flexibility to choose between cloud and on-premise deployment based on enterprise needs, 'HM-neo' has achieved the top market share among major enterprises based on shipment value.
Going forward, NTT TechnoCross will continue to leverage its 30+ years of experience in the healthcare sector to enhance functions that support employee services and the execution and evaluation of health management initiatives—from health screening operations to strategic implementation—helping companies reduce administrative burdens and build sustainable health management systems.
□ What is 'HM-neo'?
'HM-neo' is a system that centrally manages health information such as health check results and stress check data, and visualizes health management metrics on dashboards. In addition to standard support for special health checks and hazardous job history management, it regularly undergoes version upgrades based on user feedback, using AI to assist industrial health staff and enabling them to focus on core responsibilities. (https://www.ntt-tx.co.jp/products/hm-neo/)
□ Terminology and Notes
*1: Deloitte Tohmatsu Mic Economic Research Institute Co., Ltd., 'Current Status and Outlook of the Corporate Healthcare Solutions Market [2025 Edition]'—2025 figures are projections. (https://mic-r.co.jp/mr/03800/)
*2: A health management solution is a system that supports the health of both companies and employees by centrally managing employee health data such as health check results, attendance and labor management information, and interview records.
*'HM-neo' is a registered trademark of NTT TechnoCross Co., Ltd.
*'Health Management®' is a registered trademark of the NPO Health Management Research Institute.
*Product names and company names mentioned are generally trademarks or registered trademarks of their respective companies or organizations.
FACT BOX
- Source: PR TIMES
- Category: Survey
- Products / services: HM-neo