Systematizing the 'Right Way' to Hire Foreign Talent: 'noborder' Adopted by Food Delivery Service Shokubun to Bridge the Gap Between Field Operations and Management

Exstan Inc. (Headquarters: Setagaya-ku, Tokyo; CEO: Koya Tatsu; hereinafter 'Exstan') has announced that its SaaS platform 'noborder,' specialized in the application and management of Specified Skilled Workers, has been adopted by Shokubun Co., Ltd. (Headquarters: Nagoya, Aichi; CEO: Toshiyuki Saegusa; hereinafter 'Shokubun'), a company engaged in the food delivery business. Shokubun is leveraging the platform to strengthen its foreign talent acceptance framework, streamline human resources management, and promote sustainable organizational development.

According to the 'Employment Status of Foreign Nationals' report released by the Ministry of Health, Labour and Welfare (as of the end of October 2025), the number of foreign workers in Japan reached 2,571,037 (an 11.7% increase year-on-year), the highest since reporting became mandatory in 2007. Meanwhile, hiring foreign talent (Specified Skilled Workers) is estimated to cost between 300,000 and 700,000 yen per person in initial expenses, placing a significant burden on companies regarding visa applications, documentation, recruitment fees, travel costs, housing preparation, Japanese language training, and daily life support. Furthermore, the need to comply with frequent legal amendments regarding immigration applications creates a heavy operational burden for HR departments.

'noborder' addresses these challenges. This Vertical SaaS platform centralizes the application and management tasks for Specified Skilled Workers. It integrates visa applications, residence status management, and talent information management on the cloud. Features include automated generation of immigration documents, updates for legal changes, and residence expiration notifications, all designed for intuitive operation by anyone. With pricing starting at 9,800 yen per month for visa application and documentation management, it is expected to significantly reduce costs and man-hours. For example, when considering hiring 100 people, it could lead to a cost reduction of up to approximately 9.4 million yen, including visa application and interview-related expenses, greatly improving the efficiency of talent management costs.

[Background of Shokubun's Adoption: Resolving the Increasing Management Burden of Foreign Talent]

Since 2021, Shokubun has been strengthening its recruitment of foreign talent, primarily in its manufacturing division. Amidst a deepening labor shortage, Specified Skilled Workers have become vital to business operations, and further recruitment is expected. However, the management of foreign talent—such as preparing immigration documents and visa applications—had become complex, placing a heavy burden on the relevant departments. In particular, compliance with legal changes and tracking application deadlines were prone to becoming dependent on specific individuals, making error prevention and operational efficiency key challenges. Against this backdrop, Shokubun decided to adopt 'noborder' to centralize everything from document creation to progress management. By visualizing and standardizing business processes, the company has successfully reduced management burdens while accelerating on-site responsiveness.