Systematizing the 'Right Way' to Hire Foreign Talent: 'noborder' Adopted by Food Delivery Service Shokubun to Bridge the Gap Between Field Operations and Management

Exstan Inc. (Headquarters: Setagaya-ku, Tokyo; CEO: Koya Tatsu; hereafter 'Exstan') has announced that its SaaS platform 'noborder,' specialized in the application and management of Specified Skilled foreign workers, has been adopted by Shokubun Co., Ltd. (Headquarters: Nagoya, Aichi; CEO: Toshiyuki Saegusa; hereafter 'Shokubun'), a company engaged in the food delivery business. Shokubun is utilizing the platform to strengthen its foreign talent acceptance framework, streamline human resources management, and promote sustainable organizational development.

According to the 'Status of Foreign Employment' report released by the Ministry of Health, Labour and Welfare (as of the end of October 2025), the number of foreign workers in Japan reached 2,571,037 (an 11.7% increase year-on-year), the highest since reporting became mandatory in 2007. Meanwhile, hiring foreign talent (Specified Skilled Workers) is estimated to cost between 300,000 and 700,000 yen per person in initial expenses, placing a significant burden on companies regarding visa applications, documentation, recruitment fees, travel costs, housing preparation, Japanese language training, and lifestyle support. Furthermore, the need to comply with frequent legal amendments regarding immigration applications creates a heavy operational load for HR departments.

'noborder' addresses these challenges. This Vertical SaaS platform centralizes the application and management tasks for Specified Skilled Workers. By integrating visa applications, residence status management, and personnel data on the cloud, it features automatic generation of immigration documents, updates for legal changes, and residency expiration notifications, all designed for intuitive use by anyone. With plans starting at 9,800 yen per month for visa application and management services, it is expected to significantly reduce both costs and man-hours. For example, when considering hiring 100 people, it could lead to cost savings of up to approximately 9.4 million yen, including visa application and interview-related expenses, greatly improving the efficiency of talent management costs.

[Background of Shokubun's Adoption: Resolving the Increasing Management Burden of Foreign Talent]

Since 2021, Shokubun has been strengthening its recruitment of foreign talent, primarily in its manufacturing division. Amidst a severe labor shortage, Specified Skilled Workers have become vital assets, and the company expects to expand recruitment further. However, the complexity of immigration paperwork and visa applications placed a heavy burden on the responsible departments. Issues such as the reliance on specific individuals for legal compliance and deadline management made error prevention and operational efficiency a priority. Consequently, Shokubun decided to adopt 'noborder' to centralize everything from document creation to progress management. By visualizing and standardizing business processes, the company has successfully reduced management burdens while accelerating on-site responsiveness.