Newzia Co., Ltd. (Headquarters: Chuo-ku, Tokyo; Representative Director and CEO: Yukihiro Kashiguchi; hereinafter referred to as Newzia) has expanded the system infrastructure of its AI voice monitoring service 'Care-Call.AI', which is currently operating in Japan, and officially released the global version for English-speaking regions (https://care-call.ai/en/) in April 2026. This expansion is a crucial milestone in the globalization of our AI business and marks the first step towards continuous enhancement of corporate value through multilingual deployment.

Care-Call.AI Global (English Version): https://care-call.ai/en/

English-speaking region version

Approximately 30,000 facilities $54 Billion (Approx. 8 Trillion Yen) / Year (*1) Number of elderly care facilities in the U.S. North American senior care market size Approximately 1 million residents TAM $420M (AI Phone)

(*1) Sources: Grand View Research 'U.S. Assisted Living Facility Market' 2025 and 'American Health Care Association (AHCA/NCAL)' 2024 survey.

Why North America? —— The Structural Limits of the Japanese Market and North America's Advantages

Through our service deployment in Japan, we have demonstrated the effectiveness of a model where AI makes daily phone calls to reduce loneliness among the elderly and deliver peace of mind to their families.

This global expansion scales up these proven technical assets into the English-speaking world, which possesses a larger market size, higher price acceptance, and lower communication costs than Japan.

Care-Call.AI (Japanese Version) Care-Call.AI Global (English Version)

Proven technology and operational infrastructure 30,000 facilities, 1 million residents (Facility residents in the U.S. alone) B2C + B2B Individual/Corporate Reseller Void in B2B platforms for facilities Supported Language: Japanese Expanding to 5 countries -> Multilingual phased deployment Primary target: Elderly living alone $54 Billion Market (Entire North American senior care)

Furthermore, an advisory from the U.S. Surgeon General in 2023 warned that loneliness among the elderly is 'equivalent to the health risk of smoking 15 cigarettes a day,' establishing the fight against loneliness as a national policy issue in the United States.

Against this social challenge, Care-Call.AI provides an accessible solution allowing seniors to converse daily with AI using their existing landlines and smartphones.

Market Entry Timing —— Why Now is the 'Optimal Solution' for Entry

The AI phone companion market in the U.S. entered its dawn in 2024-2025, and market awareness is rapidly expanding as of 2026.

As shown in the table below, while existing services are present, there is a clear void for a 'B2B platform' that integrates facility management functions, family dashboards, sentiment analysis, and monthly reporting.

Service | Price Range | Facility Management | Sentiment Analysis | Monthly Report Competitor A (For Facilities) | $40/month | △ Limited | △ Limited | ✗ None Competitor B (For Families) | $29/month | ✗ None | △ Limited | ✗ None Competitor C (Device Type) | $310+/month | △ Limited | ○ Available | ✗ None Care-Call.AI Global | $25-45/month | ◎ Multi-facility Management | ◎ Daily/Monthly | ◎ Auto-generated PDF

⚑ Regarding Timing Risk ── Establishing a first-mover advantage before major technology companies enter this market is the core of our market strategy. We have officially released the service in April 2026 to seize this opportunity.

Technical Advantage of Operating as a 'Local Call'

The greatest feature of this service is that it automatically provisions local phone numbers for each target country, delivering AI phone calls to residents as 'domestic calls'.

Receiving a call from a familiar local number makes the service highly accessible to seniors on their smartphones or

FACT BOX

  • Source: PR TIMES
  • Category: New Product
  • Organizations: Grand View Research
  • Products / services: Care-Call.AI / Care-Call.AI Global