Approximately 84% Consider Warranty Period "Important" When Purchasing a Home. What are the concerns about post-purchase maintenance and the support desired?
A survey reveals that approximately 84% of home buyers prioritize the warranty period.
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- 📰 Published: March 29, 2026 at 22:44

■Approximately 84% of Home Buyers Consider Warranty Period "Important"
While people tend to focus on conditions like location, design, and price when buying a home, many are also concerned about "post-purchase warranties" and "after-sales service."
Defects found after moving in, and deterioration that progresses with time.
How much importance is placed on a home's warranty period and maintenance system in response to such risks?
Therefore, this time, in collaboration with Cuore Home Co., Ltd., we conducted a survey on "long-term home warranties and after-sales service" targeting 300 men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one."
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・State that the source is "a survey by NEXER Co., Ltd. and Cuore Home Co., Ltd."
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"Long-term Home Warranty and After-Sales Service Survey" Overview
Survey Method: Online Questionnaire
Survey Period: March 9, 2026 - March 18, 2026
Respondents: Men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one."
Valid Responses: 300 samples
Questions:
Question 1: When purchasing a home, how much do you prioritize the warranty period?
Question 2: Please explain your reason.
Question 3: What do you consider the ideal length for a home warranty period?
Question 4: Have you ever felt anxious about post-purchase maintenance or regular inspections?
Question 5: What kind of anxiety was it?
Question 6: Please select all types of after-sales support that would make you feel secure. (Multiple answers allowed)
*As a general rule, numbers are rounded to the second decimal place, so the total may not always be 100%.