Approximately 84% Consider Warranty Period "Important" When Purchasing a Home. What are the concerns about post-purchase maintenance and the support desired?

A survey reveals that approximately 84% of home buyers prioritize the warranty period.
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  • 📰 Published: March 29, 2026 at 22:44

■Approximately 84% of Home Buyers Consider Warranty Period "Important"

While people tend to focus on conditions like location, design, and price when buying a home, many are also concerned about "post-purchase warranties" and "after-sales service."

Defects found after moving in, and deterioration that progresses with time.

How much importance is placed on a home's warranty period and maintenance system in response to such risks?

Therefore, this time, in collaboration with Cuore Home Co., Ltd., we conducted a survey on "long-term home warranties and after-sales service" targeting 300 men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one."

※When quoting the contents of this press release, please do the following:

・State that the source is "a survey by NEXER Co., Ltd. and Cuore Home Co., Ltd."

・Provide a link to Cuore Home Co., Ltd. (https://cuore-home.jp/)

・Provide a link to the relevant article (https://cuore-home.jp/column/survey2/)

"Long-term Home Warranty and After-Sales Service Survey" Overview

Survey Method: Online Questionnaire

Survey Period: March 9, 2026 - March 18, 2026

Respondents: Men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one."

Valid Responses: 300 samples

Questions:

Question 1: When purchasing a home, how much do you prioritize the warranty period?

Question 2: Please explain your reason.

Question 3: What do you consider the ideal length for a home warranty period?

Question 4: Have you ever felt anxious about post-purchase maintenance or regular inspections?

Question 5: What kind of anxiety was it?

Question 6: Please select all types of after-sales support that would make you feel secure. (Multiple answers allowed)

*As a general rule, numbers are rounded to the second decimal place, so the total may not always be 100%.

■84.0% Consider Warranty Period "Important"...