Approximately 84% Consider Warranty Period "Important" When Purchasing a Home. What are the concerns about post-purchase maintenance and the support desired?
A survey reveals that approximately 84% of home buyers prioritize the warranty period.
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- 📰 Published: March 29, 2026 at 22:37
**■Approximately 84% of Home Buyers Consider the Warranty Period "Important"**
While conditions such as location, design, and price tend to attract attention when buying a home, a significant number of people are also concerned about "post-purchase warranties" and "after-sales service."
Defects found after moving in, and deterioration that progresses with age.
To what extent are home warranty periods and maintenance systems valued in the face of such risks?
Therefore, in collaboration with Cuore Home Co., Ltd., we conducted a survey on "long-term home warranties and after-sales service" targeting 300 men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one."
**※When quoting the content of this press release, please take the following actions:**
・State that the source is "a survey by NEXER Co., Ltd. and Cuore Home Co., Ltd."
・Provide a link to Cuore Home Co., Ltd. (https://cuore-home.jp/)
・Provide a link to the relevant article (https://cuore-home.jp/column/survey2/)
**"Survey on Long-Term Home Warranties and After-Sales Service" Survey Overview**
**Survey Method: Online questionnaire**
**Survey Period: March 9, 2026 - March 18, 2026**
**Respondents: Men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one"**
**Valid Responses: 300 samples**
**Questions:**
**Question 1: How important is the warranty period when purchasing a home?**
**Question 2: Please tell us the reason.**
**Question 3: What do you consider to be the ideal warranty period for a home (in years)?**
**Question 4: Have you ever felt anxious about post-purchase maintenance or regular inspections?**
**Question 5: What kind of anxiety was it?**
**Question 6: Please select all types of after-sales support that would make you feel "reassured if such support were available." (Multiple answers allowed)**
*Note: As a general rule, figures are rounded to the second decimal place, so the total may not always be 100%.*
**■84.0% Consider the Warranty Period "Important"**
While conditions such as location, design, and price tend to attract attention when buying a home, a significant number of people are also concerned about "post-purchase warranties" and "after-sales service."
Defects found after moving in, and deterioration that progresses with age.
To what extent are home warranty periods and maintenance systems valued in the face of such risks?
Therefore, in collaboration with Cuore Home Co., Ltd., we conducted a survey on "long-term home warranties and after-sales service" targeting 300 men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one."
**※When quoting the content of this press release, please take the following actions:**
・State that the source is "a survey by NEXER Co., Ltd. and Cuore Home Co., Ltd."
・Provide a link to Cuore Home Co., Ltd. (https://cuore-home.jp/)
・Provide a link to the relevant article (https://cuore-home.jp/column/survey2/)
**"Survey on Long-Term Home Warranties and After-Sales Service" Survey Overview**
**Survey Method: Online questionnaire**
**Survey Period: March 9, 2026 - March 18, 2026**
**Respondents: Men and women nationwide who responded in a preliminary survey that they "have experience purchasing a home or are considering purchasing one"**
**Valid Responses: 300 samples**
**Questions:**
**Question 1: How important is the warranty period when purchasing a home?**
**Question 2: Please tell us the reason.**
**Question 3: What do you consider to be the ideal warranty period for a home (in years)?**
**Question 4: Have you ever felt anxious about post-purchase maintenance or regular inspections?**
**Question 5: What kind of anxiety was it?**
**Question 6: Please select all types of after-sales support that would make you feel "reassured if such support were available." (Multiple answers allowed)**
*Note: As a general rule, figures are rounded to the second decimal place, so the total may not always be 100%.*
**■84.0% Consider the Warranty Period "Important"**