Approximately 84% Consider Warranty Period Important When Purchasing a Home. What are the Concerns About Post-Purchase Maintenance and Desired Support?

A survey reveals that approximately 84% of home buyers prioritize the warranty period.
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  • 📰 Published: March 29, 2026 at 23:23

■Approximately 84% of those with home-buying experience 'consider the warranty period important'

While conditions such as location, design, and price tend to attract attention when buying a home, many people are also concerned about 'post-purchase warranties' and 'after-sales service'.

Defects found after moving in, and deterioration that progresses with age.

How much importance is placed on home warranty periods and maintenance systems in response to such risks?

Therefore, this time, in collaboration with Cuore Home Co., Ltd., we conducted a survey on 'long-term home warranties and after-sales service' targeting 300 men and women nationwide who responded in a preliminary survey that they 'have experience purchasing a home or are considering purchasing one'.

*When quoting the content of this press release, please take the following actions:

・State that the source is 'a survey by NEXER Co., Ltd. and Cuore Home Co., Ltd.'

・Provide a link to Cuore Home Co., Ltd. (https://cuore-home.jp/)

・Provide a link to the relevant article (https://cuore-home.jp/column/survey2/)

'Survey on Long-Term Home Warranties and After-Sales Service' Survey Overview

Survey Method: Online questionnaire

Survey Period: March 9, 2026 - March 18, 2026

Respondents: Men and women nationwide who responded in a preliminary survey that they 'have experience purchasing a home or are considering purchasing one'

Valid Responses: 300 samples

Questions:

Question 1: When purchasing a home, how much importance do you place on the warranty period?

Question 2: Please tell us the reason.

Question 3: What do you consider the ideal length for a home warranty period?

Question 4: Have you ever felt anxious about post-purchase maintenance or regular inspections?

Question 5: What kind of anxiety was it?

Question 6: Please select all types of after-sales support that would make you feel 'secure if available'. (Multiple answers allowed)

※As a general rule, figures are rounded to the second decimal place, so the total may not always be 100%.

■84.0% 'Consider the warranty period important...'