NEC Platforms Launches 'Questionnaire Analysis Reporting Service' to Link Survey Analysis Directly to Decision-Making

NEC Platforms today begins providing the 'Questionnaire Analysis Reporting Service,' which efficiently supports everything from analysis and visualization to insight extraction and action planning for surveys conducted on Microsoft Forms.

By utilizing Generative AI for tasks such as tabulation, transcription, initial analysis, and report organization—previously performed manually—the service expects a reduction in man-hours of up to 82% (Note 1).

Furthermore, by combining Generative AI with the expertise of our internal analyst team, we achieve rapid and consistent analysis quality. This results in reports that clarify not just the data visualization but also 'why these results occurred' and 'what should be done next,' supporting the formulation of insights and measures.

Flow from receipt of survey data to provision of analysis results

[Background]

In recent years, companies and organizations have increasingly used surveys such as employee engagement and customer satisfaction surveys to improve engagement. However, many survey results are not fully utilized due to challenges such as the time required for tabulation and analysis, the difficulty in organizing qualitative responses, and the reliance on individual experience for interpreting results and planning measures. This service addresses these issues by combining Generative AI with data analysis expertise to improve both efficiency and decision-making.

[Key Features of the Service]

1. Advanced Analysis and Insight through Generative AI
Streamlines manual tabulation and analysis processes to provide high-quality output. AI organizes response trends and background factors from multiple angles to improve the quality of insights and support effective strategy formulation.

2. Delivery in as Short as One Business Day
Depending on project conditions like the number of questions and responses, results can be delivered in as little as one business day (Note 2), making it suitable for rapid decision-making.

3. One-Stop Provision from Analysis to Action Planning
In addition to visualizations, the service provides reports summarizing insights and proposed measures organized by AI. This allows analysis results to be directly linked to decision-making.

4. Objective Data Analysis Independent of Subjectivity
By combining multiple technologies, such as multi-stage keyword extraction and importance evaluation, the service organizes response trends including open-ended text. This realizes analysis less biased by individual experience and provides reports with a clear basis for results, facilitating internal reporting and strategy review.

[Main Use Cases]

Recommended for those looking to streamline survey analysis and lead to higher-value decision-making.

- HR & Org Development: Understanding trends in employee surveys, identifying issues, and reviewing measures.
- Product Planning & Marketing: Visualizing customer satisfaction survey results, extracting insights, and reviewing improvements.
- DX Promotion: Improving the efficiency of tabulation, analysis, and reporting for internal surveys.

[Pricing and Availability]

- Service Name: Questionnaire Analysis Reporting Service (1 analysis / 10 analyses)
- Standard Price: Open price
- Launch Date: May 28, 2026

* The service provides two deliverables: Analysis Results (Microsoft Excel format) and Analysis Result Report (Microsoft PowerPoint format).

Through this service utilizing Generative AI and data analysis expertise, NEC Platforms will continue to advance the utilization of survey data, support improvements in operational efficiency and quality, and contribute to rapid, accurate decision-making and value creation for companies and organizations.

(Note 1) Workload reduction varies based on project conditions.
(Note 2) Delivery time varies based on project conditions.