MH (Frank) Tsai | AI Solutions Architect

MH (Frank) Tsai | AI Solutions Architect Blog Labs Agents Tools

MH (Frank) Tsai AI Solutions Architect I design production AI systems — multi-agent architectures, RAG pipelines, and cloud-native GenAI infrastructure View Architecture Work Read Blog My Agents Enter the Control Room

Blog

01 MH (Frank) Tsai AI Solutions Architect Designing a Production Multi-Agent Architecture How we built a hierarchical agent system that routes customer intents across specialized agents — and the architectural tradeoffs we made along the way. Read Article 2025 Mar 15

02 MH (Frank) Tsai AI Solutions Architect RAG with Hybrid Search in Production: Lessons from Serving Millions of Queries Combining Elasticsearch BM25 with vector embeddings for retrieval-augmented generation — what worked, what didn't, and how we tuned it. Read Article 2025 Feb 15

03 MH (Frank) Tsai AI Solutions Architect LLM workflows vs. AI agents Discover the key differences between LLM workflows and AI agents in modern applications. Learn when to use structured workflows for regulated tasks versus autonomous agents for dynamic problem-solving. Explore real-world examples in customer service, comparing predetermined routing with adaptive decision-making. Read Article 2025 Feb 01

04 MH (Frank) Tsai AI Solutions Architect Building AI Safety Infrastructure: Red-Teaming, Guardrails, and Evaluation How we built layered safety infrastructure for a production AI platform — from input guardrails to output evaluation and continuous red-teaming. Read Article 2025 Jan 20

05 MH (Frank) Tsai AI Solutions Architect Maximizing LLM for SaaS Success: Cost Savings, Time Efficiency, and Revenue Growth Three categories of LLM features that can significantly enhance client satisfaction and willingness to pay, ultimately driving business growth. Read Article 2024 Mar 15

06 MH (Frank) Tsai AI Solutions Architect Website Accessibility Checklist Unlock the full potential of your website for all users with our essential Website