Mediphone selected as a member startup for "NEXs Tokyo," a Tokyo Metropolitan Government support program. Accelerating social implementation of multicultural coexistence and health management.

Mediphone Co., Ltd. (Minato-ku, Tokyo; Representative Director and CEO: Mayumi Sawada; hereinafter "Mediphone"), which provides remote medical interpretation for medical institutions and health management support for corporations, has been selected as a member startup for the Tokyo Metropolitan Government's startup support program, "NEXs Tokyo Project / Nexus Ecosystem Xs Tokyo Project" (hereinafter "NEXs Tokyo").

Through this selection, Mediphone will not only provide solutions but also act as a "co-creation partner" to jointly build solutions for the challenges of "multicultural coexistence" and "health management" faced by local governments and companies.

■ Background and Purpose

In recent years, with the increase in foreign residents, local governments and medical institutions are experiencing a growing burden in language support for administrative procedures and medical services. Establishing an environment where everyone can smoothly access public services in local communities is an important theme.

Meanwhile, for corporations, the importance of "health management," which regards employee health management as a business issue, is increasing. There is a demand for the construction of more advanced and efficient health management systems that utilize information such as health check-up data.

Through "NEXs Tokyo," Mediphone aims to concretize concepts for demonstration experiments (PoC) in collaboration with local governments and companies for these diverse social issues, with the goal of establishing problem-solving models suited to the field in the future.

■ Future Outlook

We will promote practical initiatives in two areas to resolve the "language barrier" and realize "next-generation healthcare."

① Building a language infrastructure that supports multicultural coexistence

In areas with increasing foreign residents, we will work with participating local governments to explore optimal operations to overcome the "language barrier" in administrative and medical settings.

By combining the operational knowledge of the foreign patient reception support service "mediPhone" with cutting-edge technology, we will demonstrate an environment where everyone can access public services safely and securely.

② Verification of advanced health management

Utilizing the cloud-based health management system "mediment," we will verify the use of AI in the future, such as mechanisms that automatically detect early signs that administrators should prioritize responding to from complex employee health data.

In collaboration with participating companies and local governments, we will co-create an effective "next-generation health management model" to both reduce the administrative burden on managers and enable early intervention for organizational health risks.

■ About "NEXs Tokyo"

This is a program operated by the Tokyo Metropolitan Government for startups challenging to expand nationwide and overseas.

Startups based in Tokyo aiming for business expansion across Japan and the world are named JUMP, and regional startups based outside Tokyo aiming for business acceleration in Tokyo are named DIVE. It provides a 'community' as a place for growth and collaboration, as well as two distinctive programs: the 'Collaborative Business Creation Program' and the 'Overseas Expansion Support Program.'

*"Health Management®" is a registered trademark of the Non-Profit Organization Health Management Research Group.

【About Mediphone Co., Ltd.】

We are promoting the internationalization and DX of Japanese medical care by developing the foreign patient reception support service "mediPhone" and the cloud-based health management system "mediment."

"mediPhone" has been adopted as an ancillary service for members of the Japan Medical Association and provides an environment that can be used by approximately 88,000 medical institutions and local governments nationwide, helping to resolve language barriers between foreign patients and medical professionals. "mediment" supports the health management of approximately 300,000 employees and the health management of client companies through DX in health check-up data management and industrial physician interviews.

With the mission of building "medical infrastructure for a new diverse society," we aim to create a social foundation where everyone, regardless of nationality or language, can access medical care with peace of mind.

Head Office: Akasaka Kurahashi Building, 6-14-2 Akasaka, Minato-ku, Tokyo

Established: August 2017

Representative: Representative Director and CEO Mayumi Sawada

Business Activities: Medical interpretation business, health management SaaS business, and other related businesses

URL: https://corp.mediphone.jp/