CX design firm mct Inc. is hosting a free hands-on learning event, 'Everyone's CX Lab,' on June 11, 2026, in Akasaka, Tokyo. Led by CXM leader Jonathan Browne, the 90-minute program includes lectures and workshops designed to help participants translate abstract CX concepts into daily business actions. Utilizing mct's podcast as a textbook, the session targets individuals struggling with internal CX promotion or training design. The event concludes with a networking session to share industry insights on customer-centric strategies.
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- Source: PR TIMES
- Category: Event