About 60% of Nursing Care Caregivers Report Not Knowing Where to Start; 'Hospitalization/Discharge' is the Top Trigger
Key facts
- About 60% of Nursing Care Caregivers Report Not Knowing Where to Start; 'Hospitalization/Discharge' is the Top Trigger
- Genkina Kaigo Co., Ltd. and Michi Co., Ltd. conducted a survey on information gathering when starting nursing care. About 60% of respondents were unsure of the first steps, highlighting the complexity of the system and unclear costs as major barriers.
- Source: PR Times
- Date: June 10, 2026
Direct answer
Genkina Kaigo Co., Ltd. and Michi Co., Ltd. conducted a survey on information gathering when starting nursing care. About 60% of respondents were unsure of the first steps, highlighting the complexity of the system and unclear costs as major barriers.
- Citation
- About 60% of Nursing Care Caregivers Report Not Knowing Where to Start; 'Hospitalization/Discharge' is the Top Trigger (June 10, 2026), PR Times
- Source
- PR Times
- Date
- June 10, 2026
Genkina Kaigo Co., Ltd. and Michi Co., Ltd. conducted a survey on information gathering when starting nursing care. About 60% of respondents were unsure of the first steps, highlighting the complexity of the system and unclear costs as major barriers.
📋 Article Processing Timeline
- 📰 Published: June 10, 2026 at 10:00
- 🔍 Collected: June 10, 2026 at 10:32 (32 min after Published)
- 🤖 AI Analyzed: June 11, 2026 at 04:55 (18h 22m after Collected)
Nursing care needs often arise suddenly. However, the Japanese nursing care insurance system is complex, and many families are not yet aware of where to consult or what services are available.
This survey interviewed people who have actually experienced providing nursing care to clarify the reality for those who will take on nursing care in the future, asking about their initial struggles, the information they wanted, and helpful sources.
### About 60% are Unsure Where to Start
In response to the question, "What was your initial concern when nursing care or support became necessary?" (multiple answers allowed), 60.3% said they "didn't know where to start." Other common responses included "didn't know the costs" (47.7%) and "didn't know who to consult" (45.0%), revealing that many stumble at the very first step.
### 'Hospitalization/Discharge' is the Top Trigger
"Hospitalization/Discharge" was the top trigger for starting nursing care at 27.9%, followed by "progression of dementia" (21.4%) and "falls/fractures" (15.3%). The fact that sudden medical events or declines in physical function often trigger the need highlights the difficulty of advance preparation.
### Information Needs Before Starting
Respondents said they "wished they had known the information sooner" regarding "total costs" (52.3%), followed by "nursing care certification procedures" (49.2%). This emphasizes the importance of providing information at the entry point of the system.
### Trust in Care Managers
About 50% (49.6%) cited "Care Manager" as the most helpful information source, which was also top-ranked in terms of "trustworthiness." In contrast, digital information sources such as social media and videos tend to be less trusted.
### Difficulty in Information Gathering
41.2% found it "difficult" to gather information about nursing care. The main reasons were "the system is complex" (35.9%) and "costs are unclear" (30.5%).
FAQ
What is the most common problem people face when starting caregiving?
60.3% of caregivers reported not knowing where to start. Other common issues include not understanding the costs (47.7%) and not knowing where to seek advice (45.0%).
What are the main triggers for requiring caregiving?
According to the survey, 'hospitalization/discharge' was the most common at 27.9%, followed by 'progression of dementia' (21.4%) and 'falls/fractures' (15.3%).
What information did you wish you had known earlier when starting caregiving?
52.3% wished they had known the total costs (long-term care insurance + out-of-pocket expenses + living expenses) earlier. Other top responses include the process of obtaining certification for long-term care (49.2%) and the role and selection of care managers (38.5%).
What sources of information were most helpful during your information gathering?
Care managers were the most helpful, with 49.6% finding them useful and 30.9% trusting them as a reliable source. Administrative offices and medical institutions were also cited as important sources.
Why was information gathering difficult?
The main reasons include the complexity of the system (35.9%), difficulty in understanding costs (30.5%), and difficulty in comparing options (24.0%). The lack of organized information at the entry point of the caregiving system is a significant challenge.