Webinar: "Next-Generation Automation Achieved through Salesforce/Agentforce Utilization"

Leveraging AI Agents: The Next Step After Salesforce Operations For companies that have implemented Salesforce, while progress has been made in accumulating customer and sales opportunity information and visualizing sales and support activities, connecting this aggregated data to the next phase of business transformation has become a new challenge. Especially in recent years, the use of generative AI is no longer limited to mere operational support or partial task substitution but is expanding to more advanced business process improvements, and interest in Agentforce is growing as an extension of Salesforce operations.

How to Apply Agentforce to Business and Lead to Production Many companies are interested in Agentforce but struggle to define themes for its application to their own operations, or even if they have improvement themes, they cannot foresee results and concretize the implementation process. Salesforce accumulates a large amount of data from front-office operations, offering significant potential for utilization. However, many cases see discussions stalled because companies cannot organize how to judge effectiveness and feasibility, what to verify in a PoC, or what preparations are needed for production use.

Learning Utilization Methods and Use Cases from NSSOL's Practices This seminar targets companies that have implemented Salesforce and those considering DX through AI agents. It will explain how Agentforce can bring about transformation in sales and support environments, based on NSSOL's practical knowledge. Drawing on specific use cases from NSSOL and its client companies, the seminar will convey methods for concretizing utilization, outlining the entire process from theme creation to PoC, production implementation, and operational establishment and expansion. This seminar is highly recommended for companies interested in Agentforce but lacking sufficient information to determine application themes, implementation approaches, or criteria for production deployment.

Organized/Co-organized by Nippon Steel Solutions Corporation ■ In cooperation with Open Source Utilization Research Institute Co., Ltd. Majisemi Co., Ltd.

Click here for details and registration.

Majisemi will continue to host webinars that are "useful to participants." Public materials from past seminars and other ongoing webinars can be viewed ▶here.

Majisemi Co., Ltd.

3F Shiodome Building, 1-2-20 Kaigan, Minato-ku, Tokyo 105-0022 Contact: https://majisemi.com/service/contact/